How We Rebuilt Slackbot
The inside story of how Slack's friendly neighbourhood bot morphed from simple notifier to sophisticated AI agent.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
The latest News and Information on Collaboration, tools and related technologies.
How to create an intranet project plan and what to include
You have a vision to launch a modern intranet that helps your people thrive. Employees find what they need in seconds. Frontline workers stay connected. IT stops fielding the same questions over and over. Your executive team finally reaches everyone. Getting there is the tricky part. That’s where an intranet project plan comes in.
Zero to App in Minutes: Automating Hackathons with Miro AI & MCP
Learn how to use Miro AI + MCP (Model Context Protocol) to turn visual ideas into a working application in record time. In this video, we walkthrough a complete "Agentic Workflow" designed for hackathons and rapid prototyping. We start by using Miro AI Workflows (Flows) to transform a simple idea into a comprehensive project brief, user stories, and high-fidelity mobile prototypes. Then, we leverage the Miro MCP server to give an AI agent (Claude Code) full context of our board to generate a production-ready Node.js app automatically.
The messenger challenge for defence organisations
Cloud-based communication platforms like WhatsApp, Microsoft Teams, Signal or Zoom are widely adopted and generally considered “secure enough” for everyday enterprise collaboration. For defence organisations, and other sensitive areas, that assumption does not hold. Modern SaaS platforms require organisations to entrust their communications to vendor-controlled cloud services, frequently operated under foreign jurisdictions.
Slack School | Managing Your Notifications
Learn how to fine-tune notifications and organize your sidebar so the right information finds you at the right time. A calmer, more productive workspace starts here. Class dismissed!
Decoding the hidden trade-offs of E2EE and usability
In an ideal world, end-to-end encrypted (E2EE) messaging apps would work identically to their non-E2EE counterparts (e.g. transport-layer security only), without introducing any additional inconvenience for users.
5 micro-challenges to make your team stronger this week
Strengthening your team’s performance doesn’t have to mean a complete overhaul of your rituals and tools. A little consistency – in how you collaborate, connect knowledge across projects, and bring people together around shared goals – goes a long way. If your team is busy but still feels a little scattered, try this series of five micro-challenges over the course of a week. Each day has a distinct focus designed to help your team move faster, work smarter, and stay connected.
Miro Basics: How to Create Your First Board
New to Miro? This complete beginner tutorial shows you how to create your first board and start collaborating immediately, no blank canvas overwhelm. WHAT YOU'LL LEARN WHO THIS IS FOR TIMESTAMPS SUBSCRIBE for more Miro tutorials - from beginner basics to advanced workflows.
Monitoring Distributed Teams: Using Data to Identify Communication Burnout
In a physical office, burnout is visible. You see it in the slumped shoulders at the coffee machine or the colleague who suddenly stops joining Friday lunches. But in a distributed environment, burnout is often "silent." It hides behind green "active" status bubbles and standard "Checking on this!" replies. For leaders of globally dispersed teams, the challenge is shifting from visual cues to digital signals.
Introducing Comms AI: your new favorite and most helpful teammate
Internal communicators don’t need more tools. We need fewer handoffs, less chaos, and more space to do the work that requires our superpowers of context, clarity, and judgment.