Teams | Collaboration | Customer Service | Project Management

Are you exhausted from switching between applications to fulfill different needs, such as buying clothes on Myntra, ordering meals on Zomato, or booking a ride on Ola? Then, you must look into super apps, especially Indian Super apps, which are an aggregation of apps that allow you to manage your everyday tasks from a single app without any exasperation.

Increasingly, companies are being challenged by shareholders seeking to influence change and exercise power over corporate activities, practices, and policies. Shareholder activists use their stake in the company to enact campaigns that can contribute to the overall company value or advocate for a social cause. Giving shareholders a voice has proven to increase corporate efficiency and mitigate any practice that can hinder the company from achieving optimal value.

In our new series, customer service leaders discuss industry trends, including how embracing a tierless model can help agents resolve issues faster.

Syncing in Slack, Whisker’s engineers minimize service outages and build quality software for pet owners.

Hybrid and remote working are increasingly becoming prevalent in today’s world. People can stay productive, connected, and engaged from anywhere with video collaboration solutions, thus they have proved themselves to be very efficient. But for most businesses, the dilemma isn’t if they need a video collaboration, but rather what type of video collaboration suits them the best.

Managing a remote team, you face a number of challenges and the way of handling them. Here are some common collaboration mistakes in remote work management and how you can avoid them.

There is a thought in tech that there are internal and external goals. And never the twain shall meet. However, at Hubspot, nothing could be further than the truth. In the 13th episode of Simpplr’s Cohesion Podcast, Amanda Berry, Manager of Corporate Brand & Communications and Head of Internal Communications, explored the intersection of company culture and communication with Sophie Hamersley, Manager of Internal Communications at HubSpot.

In March 2020, many employees were sent home due to COVID-19. Two years later, reintegrating employees and teams after working from home for an extended period will be challenging for leaders and internal communications. Hundreds (or thousands) of employees may be coming back the same week. You also might have hundreds of employees hired during the pandemic and have never been to the office.

Gone are the days when email was the main channel of digital communication. In 2022, messaging apps are the way we all communicate in our personal and professional lives. We use WhatsApp, Facebook Messenger, Telegram, Viber, and others to communicate with friends and family. At work, we rely on platforms such as Slack, Microsoft Teams, and Rocket.Chat. However, some of these messaging platforms have one big disadvantage compared to email - the lack of interoperability (or cross-platform messaging).

Nowadays, recognizing employees, showing your gratitude, and acknowledging them are vital leadership skills! Especially in this post-Covid hectic life when retaining top talent is getting harder! Therefore, establishing an employee recognition program is not a plan to consider. Instead, it is a vital strategy to settle in your business. What’s the best way to recognize employees? With the best employee appreciation gifts, of course! What’s the perfect employee gift?