Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Roadmap Reveal: Secure CommsOS Edition

Rocket.Chat started, nearly 10 years ago, as an open source alternative to Slack. Today, it has evolved into a fully-fledged collaboration platform, supporting the needs of mission critical organizations around the world. We’re deployed at scale by leading organizations in defense, intelligence and critical infrastructure - an environment where there’s no room for failures. When every second matters, you need a collaboration platform that’s up to the task.

The Digital vs. Physical Library: Can Technology Replace Traditional Reading?

The library used to be a quiet haven where time slowed down. Dust floated through sunbeams between wooden shelves stacked with stories from every corner of the world. That atmosphere held weight. Books had their own scent. The creak of a leather chair or the hush of footsteps added texture to the reading experience. It was about more than information. It was a ritual. A pause.

Research Planner Blueprint: Supercharge Your Research Workflow

Explore the brand-new Research Planner Blueprint in Miro — designed by Raz from Just Mad to help teams run better research, faster. In this quick tour, Raz walks you through the blueprint’s structure and show how to use each dedicated section — from direct interviews and surveys to competitor research. Supercharged with Miro AI, this blueprint helps you speed up your workflow and collaborate with your team more effectively.

Cloud options for every enterprise

With two new enterprise-grade cloud deployment options, more teams than ever can take advantage of the power of Atlassian Cloud. About Atlassian: Behind every great human achievement, there is a team. From medicine and space travel to disaster response and pizza deliveries, our products help teams all over the planet advance humanity through the power of software.

Program manager vs. project manager: Key differences

You may know what project management is, but have you ever heard the term program management? While the two sound similar, you might be surprised to learn there’s a lot that sets them apart. Whether you’re searching for the right role for your team or want to improve your work management processes and methodologies, we’ll help you understand the differences between a program manager vs. project manager.

Clinical Communication: Key Concepts and Best Collaboration Software for Clinical Teams

In healthcare and life sciences, communication is more than coordination — it’s care itself. A single delay, a missed update, or a message lost in the noise can mean real consequences for patients. That’s the reason why clinical communication is far more than collegial conversation now. It is a structured, high-stakes info sharing with roles, departments, and facilities involved.

Asana tips: 9 remote work best practices from our customers

Right now, teams around the world are learning how to effectively work remotely. The transition can be a challenge, especially if you’ve never worked in a remote team. And, no matter how much experience you have with remote work, we’re learning—together—that it takes time to find your groove and settle into a routine in this new “normal.” But you aren’t alone.