Teams | Collaboration | Customer Service | Project Management

March 2024

How #AI can improve customer service #shorts

💡 Busy business owners know that maximizing efficiency in the digital age is key. That's why Sherrell Dorsey turns to #GenAI to keep things running smoothly, no matter where her work takes her. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

82 % of employees are experiencing burnout

In a time when employee well-being is frequently subordinated to productivity, office burnout has become a worldwide epidemic. This growing catastrophe is brought to light by Mercer, a premier HR consulting business, in their landmark 2024 Global Talent Trends research. The report contains startling numbers that highlight the pressing need to address this widespread problem.

The roadmap to creating an effective product team structure

Every product firm must arrange its product teams to work successfully. This organizational structure affects how teams communicate and collaborate, which affects product quality and time to market. We will explore the importance and main components of a well-designed product team structure in this blog post. We will also present an example structure and text-based organization plan to show how these components interact.

Stay on top of Basecamp projects with big picture views

It's often helpful to have a big picture view into how everything is going across your account. Maybe you oversee a team and need a better understanding into how those projects or going. Or perhaps you're in charge of several projects happening all at the same time and need to get a handle on all the moving pieces. In this video, we share several ways you can get insight into how Basecamp projects are doing overall.

Mastering Pay Per Call: Essential Tools & Strategies

Pay-per-call advertising is a type of media buying in which companies pay for incoming phone calls caused by certain marketing efforts. Pay-per-call lead generation is necessary for digital marketers who want to make more money. Whether or not you are already familiar with affiliate programs that pay daily, PPC affiliate marketing is something that you must be knowledgeable about. In this article, we will talk about the most famous and best pay-per-call companies you should know about.

Seamless Cloud Integration: Transform Your Business

For businesses to stay competitive and efficient, integrating in-house cloud services and applications has become essential. Cloud integration allows businesses to connect and centralize data, workflows, and processes, unlocking the organization’s true potential In this article, we will explore the benefits of cloud integration and how it can transform your business.

Start approving your team's time in 4 easy steps

It’s time to say farewell to nasty billing surprises and hello to more financial control. Introducing Time Approvals, our latest feature that will ensure you get the final say over your team’s time for the ultimate in accurate client billing. Take comfort in knowing that there are guardrails in place to protect your time data and billing details. Follow these four steps to work through the entire process, from setup to approval.

How a childlike state of creativity fuels innovation

Rapid advancements in generative AI along with attention-grabbing headlines about AI tools replacing jobs have many people thinking: In a world where technology can do so much, what do humans bring to the table? For me, the answer is creativity. While generative AI can augment human creativity, it cannot replace it. Yet many of us don’t carve out the time or space to tap into this unique ability — and that’s where we can learn a lot from kids.

Need a Change from ActivTrak? Consider Monitask: Detailed Features Compared

Monitask and ActivTrak are exceptional options for employee monitoring software to measure workforce productivity and performance. Monitask is an excellent alternative to ActivTrak, offering powerful tools designed for freelancers, remote teams and businesses seeking to maximize employee productivity and enhance project management. With its user-friendly interface,

M-Files Overview

M-Files is the leading platform for knowledge work automation. With the M-Files platform, knowledge workers can find information faster, work smarter, and achieve more. M-Files features an innovative metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This enables customers to eliminate information chaos, improve process efficiency, and automate security and compliance.

What is Miro? The Ultimate Tool for Creative Minds

Embark on a captivating journey into the heart of collaboration with Miro! Miro is your visual space for innovation, an all-encompassing platform designed to change the way teams think, plan, and create together. Whether you’re initiating brainstorming sessions, managing complex projects, running workshops or just looking to organize your thoughts, Miro provides the ultimate canvas for all your creative and strategic needs. Tailored for both beginners and seasoned professionals, this guide dives deep into Miro’s functionalities, ensuring you leverage every aspect of this dynamic tool.

Cultivating a productive work environment: Strategies and best practices

The productivity of people working in a space is significantly impacted by the design and overall ambiance of that space, underscoring the critical nature of cultivating a productive work environment in today’s fast-paced professional landscape. It’s imperative to craft a workspace that not only offers comfort but also enhances productivity, fostering a strong and interconnected business ecosystem.