Teams | Collaboration | Customer Service | Project Management

February 2024

Basic Understanding of ITIL

If you work in the technology industry, you may have heard about ITIL, or Information Technology Infrastructure Library. ITIL is a set of practices for IT service management that helps organizations align their IT services with business objectives. In this section, we will provide you with a basic understanding of ITIL, its importance, and the benefits of obtaining ITIL certifications.

Is technology hindering innovation at your workplace?

Technology is present at all stages of the innovation process, from the earliest planning sessions through the development, iteration, launch, and scale of a product or service. It is part of the collaboration process too, bringing individuals and teams together. But when employees don’t have access to the right technology, even their best laid plans can be hard to execute.

How radical flexibility is transforming work environments

One straightforward idea—flexibility—is the secret to a productive and happy staff in the fast-paced world of today. We’re talking about radical flexibility here, not just ordinary flexibility. Our understanding of work-life balance and employee satisfaction is changing as a result of this strategy.

8 key aspects of military messaging for secure communication

Secure military messaging is key for many institutions and states today. Heard of 'Ruse de guerre'? It's a term for the art of deception in warfare — think of the Trojan Horse, a classic example of battlefield cunning that turned the tide of war. History is packed with moments where smart, unorthodox strategies outplayed brute force. Fast forward to 2024, and the battlefield has transformed.

Easy Ways to Enhance a Supportive Environment | The Productivity League Ep.16 | We360.ai

Unlocking Team Success: Easy Ways to Enhance a Supportive Environment | Boost Productivity & Innovation Today! Dive deep into the secrets of team dynamics with our exclusive LinkedIn talk show on 'Enhancing a Supportive Environment'. Discover practical strategies from industry leaders to foster psychological safety, build trust, prevent burnout, set clear goals, promote self-care, and cultivate ownership in your team.

How Maarifa Solutions brings order to chaos with Zoho Projects

Maarifa Solutions, a human resource and payroll management company, has reaped tangible benefits after onboarding its teams into Zoho Projects. With a cost effective solution like Zoho Projects offering a wide range of features, Maarifa Solutions has been able to single out issues and offer systematic solutions, freeing up calendars to do things that matter.

Customer Story: How Zoho Projects opened new doors of opportunities for GPBL Penser Projet

When the grim days of the COVID pandemic loomed upon us, several businesses experienced trying times, and GPBL Penser Projet was no stranger to this. But in the strong hands of Zoho Projects, the organization was able to tread the path of uncertainty, with much certainty. Watch Claude Palmarini, President of GPBL Penser Projet as she discusses the various ways that Zoho Projects has lead the company to newer avenues of opportunities.

New in Basecamp: Move Tools Between Projects

You've always been able to move individual items from one Basecamp project to another — a message, to-do list, or card. Now you can move an entire tool from one project to another. Maybe you're breaking a larger project into multiple, smaller projects. Or perhaps you want start a tool in a private project before sharing it with a group. With the new Move Tools feature, reorganizing your projects just got easier.

5 Steps to Win Agency Clients Using Benchmark Data w/ Chris Nault

Want to win more clients (& keep them longer) in 2024? Of course you do! Offering a free benchmark consultation as part of your sales process might just be the key to doing both this year. In this episode with Chris Nault, Founder & CEO of Growth, he breaks down the process and results from his agency's 5-week experiment of adding a benchmark consultation into their sales and renewal processes. In this episode, you’ll hear from Chris.