Teams | Collaboration | Customer Service | Project Management

Design Interactive Apps From Screenshots in Miro

Why describe what you want when you can just show it? In this video, we show you how to drop any screenshot onto your Miro board, convert it into a fully editable prototype with one click, and extend it into a complete multi-screen flow using a single AI prompt, all without waiting on design resources or starting from scratch. Build from proven patterns. Iterate immediately. Align your team before dev even starts.

From plan to presentation in minutes: How Gamma brings your Atlassian work to life

Atlassian and Gamma are now deeply connected, so your work, and the context behind it, moves with you from plan to presentation. AI is supposed to understand your work. But it can only see what it can reach, and right now, your work is scattered. Updates live in slide decks, details hide in Jira tickets, decisions are buried in Confluence. We expect AI to “just know” how it all connects, then wonder why the output feels generic.

What is Conversational CRM (Explained in 60 Seconds) | Slack

A conversational CRM connects your customer data, conversations, and AI so teams can manage relationships right where work already happens. The Problem: Scattered Customer Data Most teams don't work inside a traditional CRM—they're talking in chats, emails, and meetings instead. Customer information ends up scattered everywhere, making it harder to see the full picture.

Put AI agents to work across your business | Zendesk Specialized Agents

One AI agent can’t do it all. Outcomes take a workforce. Meet Zendesk Specialized Agents: Built for specific work, customizable to your workflows, and ready to turn intent into action. Generic AI had a good run. Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.

How to Prioritize Feature Requests from Customers: A Guide for Product Teams

Every product team feels it eventually. The backlog grows. Sales forwards another customer email. An executive champions a feature because one big account asked for it. And suddenly, the roadmap is being driven by whoever spoke loudest or most recently rather than by what will actually move the product forward. Managing feature requests without a structured process means your team spends time building things that feel urgent but aren’t strategic.

What a Kanban Board Needs to Actually Be Useful for a Distributed Team

A kanban board is easy to set up and easy to ignore. Cards move from column to column right up until the project gets busy - and then the board stops reflecting reality, because updating it became one more task competing for attention. For distributed teams especially, a board that isn't trustworthy is worse than no board at all: people stop checking it.

10 Ways to Keep Yourself Safe from Layoffs

Layoffs have become a reality across many industries, affecting companies of all sizes. Economic uncertainty, artificial intelligence, automation, shifting business priorities, and global competition are changing how organizations hire, retain, and manage talent. While no employee can completely eliminate the risk of being laid off, there are practical steps you can take to become more valuable, adaptable, and prepared for change.