Teams | Collaboration | Customer Service | Project Management

Do you flounder to stay productive and manage your time effectively? With different tasks and uncontrollable distractions vying for our attention, staying focused and getting the job done is hard. But fret not because there is a solution to help you optimize your time and increase your productivity: task batching.

Every month, we invite agency experts from around the world to share their advice on some of the toughest questions facing the industry. Teamwork’s Head of Partnerships and webinar host, Logan Lyles, was recently joined by Databox CEO, Pete Caputa, to discuss how agencies can use a 5-part framework to increase their margins–a hot topic in today’s macro environment.

Is managing the workforce a daunting task for you? With the right workforce management software, you can become a master of it. We know several workforce management tools are available in the market, each offering unique features and benefits. However, choosing the right one that suits your business needs is not a simple task. Let us help you with the process of choosing workforce management software that suits your needs.

Any customer support team receives a range of customer requests throughout the day. These can include requests for adding new users, “how-to” questions, password retrieval, and more. The requests are often recurring, and a technology-based customer support tool is needed to implement an agent workflow that allows easy and efficient management of each customer request.

Are you one of the many people wondering how to use Zoom? Well, you’re not alone! In fact, according to Zoom’s Q4 2021 report, their platform had over 467,100 customers with more than 10 employees. So, chances are, you’ll be using Zoom at some point too! But, before you dive into the world of virtual meetings, let’s answer some basic questions. What is Zoom? Who created it? And, when was it first used?

As small agencies, consultancies and other professional service organizations grow, accounting software is often one of the first bits of technology that they implement, and Xero is by far one of the most popular solutions. Having a reliable and automated way to manage your finances is a vital step on the road to success, but what about all the other parts of your business?