Teams | Collaboration | Customer Service | Project Management

Top 5 reasons why customers need an endless aisle

An endless aisle is an innovative solution that blurs the lines between brick-and-mortar and online shopping. When a product is out of stock or a store isn’t large enough to carry its entire catalog, an endless aisle captures an in-store customer’s intent to buy in the moment by directing them to the retailer’s website via an in-store kiosk or tablet, a QR code, or NFC device.

Field Service Management | Workstatus

Are you looking to take your business from chaos to order? In today's fast-paced business world, automating your field service management can be the solution you need. In this video, we discuss the benefits of automating your field service management, including This video provides insights into how an automated system can streamline your business operations, save time, reduce costs, and provide better customer service.

Expert Tips to Uncomplicate Your Product Strategy (Webinar Video Included)

Marty Cagan, founder of the Silicon Valley Product Group, once wrote: “Most product organizations I meet don’t even have a product strategy.” If your team has a similar challenge, and you’re not sure how to develop your own product strategy, keep reading. We’ve got some expert suggestions for you.

Real-time chat: definition, features, and use cases in 2023

Digital communication today has evolved to connect people from across the globe with each other in an instant. One of the most popular ways to communicate digitally is via real-time chat. This efficient mode of communication is used for personal communication, but also for business one. Organizations use real-time chat solutions to connect their distributed teams and to assist their customers.

Customer Story: Marketing team at Fazenda achieves more goals using Zoho Projects

Fazenda's marketing team uses Zoho Projects to collaborate with their designer. By virtue of the tool's varied levels of access control, the team gets to decide what their external stakeholders can and cannot do. Segmented into milestones and tasks in Zoho Projects, the team's creative work is easy to retrieve at any time.

13 Project Management Strategies Every Team Needs to Know

Effective project management plays a critical role in determining the success or failure of an organization. In fact, according to the PWC report, 97% of respondents agreed that project management strategies are critical to business performance and organizational success, and 94% agreed that correct PM strategies enable business growth. But with the presence of various project management strategies, it can be challenging to choose the right one for your organization’s needs.

A free employee attendance policy template for businesses

Want to learn how to create an employee attendance policy? Many successful companies around the world have this one thing in common – all of them strive for excellent employee attendance. But what happens when your employees don’t turn up? Team processes can get disrupted, you might face a personnel crunch, and you could even end up missing deadlines.

Customer Service Trends in 2023

With 92% of consumers expecting to continue to contact customer service at or above pandemic-era rates, we are facing a future where companies that aren’t customer-centric will have a hard time surviving. This is why companies must keep up with customer service trends so that they’re able to cater to these evolving customer needs.

Time Is Money: Why Freelancers Need Cloud Time Tracking | Workstatus

Attention freelancers! Are you tired of struggling with managing your time and billing accurately? It's time to say goodbye to those headaches and hello to Workstatus, a powerful cloud time-tracking software designed specifically for you. In this video, we'll explore the importance of time tracking for freelancers and why cloud time tracking software is essential for success. We'll show you how Workstatus can help you streamline your workflow, increase productivity, and boost your profits.