Martin Stigaard Skammelsen, Head of Marketing and Matchday Experience at Aalborg Håndbold, tells us how he took a whiteboard of daily metrics into a live dashboard that aligns multiple teams around goals that positively impact the whole handball club.
The Health Insurance Portability and Accountability Act (HIPAA) is a federal law that requires healthcare providers and other covered entities to protect the privacy and security of patient health information. HIPAA is a common topic in the medical field, but sometimes it can be difficult to track what it refers to and how to avoid violations. Complying with HIPAA rules requires constant effort and customization.
Coming up with a project and completing it successfully is hard work. This hard work does not happen overnight, either. It takes tons of careful planning and strategic implementation from ideation to completion. But it all starts with a project proposal. Writing an effective project proposal can place any project in the fast lane toward success. But figuring out how to write a project proposal can be daunting. But it doesn’t have to be.
Employee burnout has officially been recognized by the World Health Organization (WHO) and has become the responsibility of employers. The management must create an effective burnout strategy to prevent extreme workplace stress and work with genuinely happy employees. In this article, you will learn how to recognize burnout in your employees and the steps you can take to prevent workplace burnout. These tips will help you ensure your workforce remains effective in the long term.
An ITSM service catalog is the best way to inform users about everything an IT department can do for them and provide them quick access to whatever they need. Catalogs play a vital role in the ITSM experience, as a quality IT framework requires clear and simple presentation to ensure that users can utilize its benefits. Otherwise, much of the time and financial investment into implementing new IT services may go to waste.
A self-service portal is a customer-facing site for support requests and important information like billing history, recurring orders, troubleshooting information, or any other details a customer needs to know. By giving users quick and easy access to these tools, businesses can reduce support tickets and decrease the time it takes for tickets to be resolved.
Back office functions like data management, payroll processing, HR administration, etc., play an essential role in a company’s scalability and productivity. But why do companies outsource back office BPO functions? Businesses often find it challenging to execute back office processes as it requires the latest technology, infrastructure, and qualified professionals. Outsourcing these processes gives companies a chance to improve their back office operation in a cost-effective way.
