Teams | Collaboration | Customer Service | Project Management

Three-quarters of global business leaders say current AI tools are too focused on individual work, threatening business goals, according to a Miro study.

AI-driven Orchestration Layer: Harmonizing Human and Virtual Users in Microsoft Teams for Optimal Customer Journeys.

Queue time down to 30 seconds and first call resolution improved with Luware's contact centre solution.

New feature includes smarter routing, sentiment detection and language recognition.

Powered by Microsoft's new Microsoft Teams Phone extensibility, Luware Nimbus Power seamlessly integrates Teams' telephony with Azure Communication Services (ACS) for enhanced communication.

Now, teams can create workflows where customizable AI agents perform specific jobs and take action on tasks across every stage of work - from intake and planning to execution and reporting.

New data from Asana's State of Work Innovation Report, reveals that while the workplace continues to undergo significant shifts, UK organisations face critical challenges that stifle productivity.

Thousands of Customers Depend on The Combined Power of Box and Slack to Securely Collaborate With Their Content.

Asana's Proprietary Data Model, The Work Graph®, Provides the Ideal Structure for AI Teammates to Collaborate with People in the Flow of Work, Power Customized Workflows, Triage Risks, Action Projects, and Reallocate Work to Achieve Goals Faster.

Slack strengthens its AI-powered platform as it continues rolling out native generative AI capabilities to users, including enhanced search, channel and thread summaries, and a new recap feature. Customers like Wayfair, Beyond Better Foods, and more depend on Slack AI to stay ahead of the workday and better surface and prioritise information.