Teams | Collaboration | Customer Service | Project Management

How to Increase Business Productivity with Partner Onboarding Software

Getting businesses to sign up for your partner program is a major achievement. But that won’t have a positive impact on your own business until they become productive partners. Learn how to achieve this using the simplest method possible – partner onboarding software.

An unrecognisable improvement: Element's new design is here!

Coming soon to a mobile device near you, the redesigned layout brings big changes to your Element app. With a focus on improving our users' workflows, we’ve ensured the app is cleaner, easier to browse, and faster to navigate, while keeping all the Element goodness! Over the last few weeks and months our mobile teams have been working hard researching, designing and building a new home page for both iOS and Android Element apps.

How to enable secure collaboration and 9 tools to help you do it

Secure collaboration isn't just limited to board meetings at the workplace. Given the increase in remote work, there's been a boost in the number of tools that make online collaboration possible and productive - and effective collaboration sets successful teams apart from those that are not.

The 7 Digital Workplace Trends You Should Be Keeping Up With

The recent onset of digital workplace trends is the driving force of change behind the shifting and agile, modern workplace. If the past few years have taught us anything, organizations have no choice but to adapt to the rapidly accelerating tide of digital transformation. Along with the evolution of digital transformation has come a more comprehensive digital workplace technology landscape. To increase productivity and employee experience, organizations redefine what a digital workplace is to keep up with digital workplace trends.

Brian Skramstad on Implementing Problem Management for Customer Satisfaction

When it comes to problem management, many businesses focus on automating repetitive tasks like password resets. But while this can help reduce the overall number of problems, it doesn't address the root cause of the issue. That's where trend analysis comes in. By looking for patterns and trends, businesses can identify potential problem areas and take steps to improve them. This not only helps to reduce the number of customer service issues but also improves customer satisfaction.

Importance of strong organizational culture: the critical "immune system" of a vital company

Did you know we drink 517 million cups of coffee every day in the U.S.? Those 3.1 cups per person add up to one whopper of an industry. And it’s no surprise who’s at the top of the coffee game: Starbucks. But there’s an alternate timeline out there with no pumpkin spice lattes. One where CEO Howard Schultz didn’t return to the helm in 2008 to turn the company around in the wake of store closings, widespread layoffs, and a significant drop in share price. How did he do it?