Teams | Collaboration | Customer Service | Project Management

Information Technology (IT) companies are significantly transforming in today’s technology-driven era. A critical aspect that often goes unnoticed amidst digital advancements is the integral role of blue-collar workers. These individuals form the backbone of IT companies, ensuring the seamless functioning of various operations. As we delve into the intricacies of this vital workforce segment, a noteworthy trend comes to the fore: the surging importance of attendance tracking.

In the past couple of years, the world of work has taken a major shift, like literally everything (including employees) has shifted. From a traditional office setting to a comfortable home setting, a lot has changed. The upscaling standard of hybrid workforces is, but is not limited to, on-site and remote work choices. But hybrid or not, employee productivity and proper time management are the keys to success for any company or business.

Burnout is a state of being, not a life sentence. Here are some tips to bounce back even better than before.

Macromanagement has been a hot topic lately. But what is it, exactly? Macromanagement is the term given to the way some managers operate. They micromanage the little details while ignoring or neglecting the bigger picture. As a result, their businesses suffer. We will discuss it in this post, so read on!

As companies strive to maximize productivity and streamline operations, paper timesheets might look old-fashioned. However, more than 39% of organizations still rely on paper timesheets and punch cards to track the time of their workforce. Such companies have been struggling with the following issues: Are you still confused about which one is better? Read this blog post to know the key differences between traditional manual timesheets.

How Slack clips help teams save time and increase engagement from colleagues.

At the basis of workflow automation lies a simple premise: employees don’t need to do repetitive tasks manually. And there’s a reason for that: 57% of IT leaders say that automation technology saves 10-50% on the business costs associated with manual processing. The scope of possibilities offered by automation is wide and can be tailored to many different areas of practice.

Calling all Lansweeper users! Now, you can expand your IT Service Management (ITSM) capabilities by integrating InvGate Service Desk with Lansweeper. This powerful pairing unlocks new possibilities for streamlining your IT operations, broadening your visibility, and delivering rapid, superior service. Want to know more? Let’s dive right in!

The landscape of communication and business operations has transformed dramatically in recent times. It has been changed in different ways. What’s the most obvious one? It’s a standout evolution is the mounting inclination towards virtual interviews. So, it’s sidelining the conventional in-person meetings. But what factors have catalyzed this move towards digital dialogues? Let’s find it out.

Choosing professional services automation (PSA) software is like shopping for a car. You want a model that fits your needs and budget, but you don't want to sacrifice features. It wouldn't make sense for a family of six to buy a two-seater sports car, right? The same goes for PSA software. You must understand your organization’s needs and evaluate the features and functionalities of each product to make the right selection. Here are our tips for choosing the best PSA software for your business.