Teams | Collaboration | Customer Service | Project Management

Using Project Templates

Many businesses deliver services or projects for their clients which often follow a similar flow. Projects of this nature can encompass a wide variety of procedures or services such as web design projects, marketing campaigns, or onboarding procedures. Let’s take the example of a design project. The standard procedure is similar each time with tasks that include things like wireframes, mocks, prototypes. No matter the web design project, it probably includes these tasks.

Is it time to refresh your company values?

We talk to Ann Melinger, owner and CEO of Brilliant Ink, an internal communication agency specializing in the design of meaningful employee experience for improved productivity and engagement. Join us to find out all about company values, and why you should be embedding these in your deskless workforce. Also, are you still apprehensive about DEI? Ann shares her thoughts on what we can do to make a difference.

Building a Sovereign Digital Workplace In the Public Sector: A Guide to Improve Team Collaboration

(This is a recording of the live session between Rocket.Chat, Collaboard, and Pexip.) The average employee attends 62 monthly meetings — this can take up to 15% of an organization’s collective time. Poor team collaboration is one of the biggest culprits for unnecessary and unproductive meetings. Rocket.Chat, Pexip, and Collaboard have been helping organizations to collaborate remotely (and securely!) for years now. In this session, the three companies will come together to share our best practices for organizing, structuring, and conducting online meetings.

Cross-functional collaboration: Why it's even more essential today

On the surface, cross-functional collaboration is one of those things that seems like a given. A no-brainer. A sure thing. Of course you need to work closely with people from other teams — been there, done that, still doing it on the daily. But dig a little deeper and you’ll realize that doing cross-functional collaboration effectively requires some serious planning and some compassion, too.

Keeping company values fresh with Ann Melinger, CEO & Owner of Brilliant Ink

This episode features an interview with Ann Melinger, CEO and Owner of Brilliant Ink, an agency dedicated to designing meaningful employee experiences. In this episode, Amanda and Ann discuss refreshing company values, engaging with hands-on employees, and how language factors into inclusivity.
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Strong Security Should Not Mean Slow Performance

The security threat vector has become wider and deeper as technology has advanced. Enterprises put a series of tools in place that attempt to close up the many possible holes. But it's not all smooth sailing for everyone. Slow performance due to security measures and high overhead can impact employee productivity.

Communication Etiquette: Best Practices for Engaging with Customers Online

In an age where every click, like, and share holds monumental value, navigating the landscape of online communication can be a daunting task. As business engagement blurs into the digital realm, it is essential for companies to understand the essence of communication etiquette when interacting with customers online. This holds especially true as successful customer engagement holds the potential to contribute to a significant 23% increase in business revenue.

10 Steps to a Successful Performance Appraisal Process

A Performance Appraisal Process is a system employers use to assess their employees’ job performance. The appraisal process usually happens once or twice a year, and it can help employers make decisions about things like promotions and salary increases. We will discuss ten steps to setting up a successful Performance Appraisal Process!