Teams | Collaboration | Customer Service | Project Management

Remote work monitoring software MSPs stay competitive by equipping them with the capability to provide new valuable services to enterprises who embrace remote and hybrid working environments.

We’ve been pretty enthusiastic about teaching you how to create a solid knowledge base. Yet knowledge base mistakes are still very common despite our best attempts to crush them into oblivion. This article is here to help you avoid those pesky sandtraps. According to an IDC survey, Fortune 500 companies lose a staggering $31.5bn yearly from knowledge base mistakes alone. Or, in other words, companies lose money from their inability to effectively share knowledge.

Data from the Future Forum Pulse reveals alarming discrepancies between who is and isn’t coming into the office.

Mallol Arquitectos, founded four decades ago, is the biggest architecture firm in Panama and Central America. The company and its 140 talented employees are well known for their professional tradition, experience in projects at any scale, and culture of innovation.

Flextime is a work arrangement that lets employees manage their work and personal lives, giving them the liberty to make their own work schedule. Companies adopt flextime systems due to their convenience, low maintenance, and ease of management. They’ve become quite popular during the pandemic-induced lockdowns — when companies had to shift to more flexible remote work. In this article, we’ll talk about flex time and its five types.

GitLab is a DevOps platform that helps developers manage the software development process, from the planning stage straight through to the release. The GitLab app also offers a time tracking feature that allows you to track estimates and time spent on epics and merge requests within the app itself. But is GitLab time tracking the answer to all your time management needs? In this article, we will explain how to use the time tracking feature in GitLab and discuss its limitations.

Look at the following statistics on insider threats. There are over 2,500 internal security breaches in the US every single day. The impact of insider threats affects more than 34% of businesses globally. Within the last 2 years, the increase in such incidents has gone up by 47%. The cost to businesses surpassed $2.7 million in 2020. Yet, employees are not the only threat when it comes to cybersecurity. Lax systems within the organization have a big role to play.

Customer service is crucial to the success of a business. If you’re new to the concept of customer service or just want to keep yourself up to date with the latest trends, we’ve got you covered.