Teams | Collaboration | Customer Service | Project Management

Decoding the BPO Landscape: Derek Gallimore Unveils Mid-Scale Innovators

In this illuminating episode of the Future Workforce Podcast, Derek Gallimore takes us on an engaging exploration into the mid-scale BPO sector. Join him as he sheds light on the key players and innovative forces shaping this dynamic industry. Get ready to dive deep into insights, trends, and inspiring stories that will challenge your perceptions and expand your understanding of the outsourcing world.

Derek Gallimore discusses optimal profit margins for BPOs

Derek Gallimore shares his insights and experiences, breaking down the numbers for optimal profit margins to ensure efficient and effective BPO operations. Whether you're a business owner looking to outsource or simply interested in the dynamics of BPO, this episode is a wealth of knowledge. Don't miss out on these valuable insights that could reshape your approach to business! Tune in, and let's redefine the future of work together.

Microsoft Outlook on the web Outage, June 6th, MO572252

Yesterday’s Microsoft 365 Suite-wide outages, led to continual faults for Outlook on the web on Tuesday, June 6th. When the outages pile up, it becomes difficult to tell when one starts and the other ends. The latest: Can’t access Outlook on the web and other Microsoft services and features The prior day incidents began with EX571516: Some users are unable to access Outlook on the web, and may experience issues with other Exchange Online services.

13 Best Productivity Apps for Mac in 2023

How important is productivity for our day-to-day business activities? If we want to accomplish our daily goals and give our best when we work, productivity is one of the key elements. But, it’s not always easy to achieve, especially if we’re trying to do it all on our own. Luckily, all you Mac users out there have a wide selection of brilliant macOS productivity apps that can help you improve different segments of your work and boost your productivity significantly.

10 best project management software for Mac users

Are you searching for the perfect project management software for Mac computers? Look no further. We’ve done the research and found the top ten project management software and tools that’ll work seamlessly for Mac users. Give our list a scan and check out each tool’s best features and pricing. Soon, you’ll find the solution that fits perfectly with your business and team's needs.

Impossible Alone: How Udemy makes learning accessible with the help of Atlassian's cloud platform

Global access to education? Impossible Alone. In this video from Atlassian's #Impossiblealone series: With the Udemy learning platform, instructor Todd McCleod has changed the lives of more than 400,000 students. Atlassian is powering Udemy with tools like Jira, Confluence, and Jira Service Management. Udemy is empowering millions.

The best way to refresh Zendesk reports automatically

If you spend a lot of time reporting in Zendesk, or using Zendesk Explore, then you will have noticed the platform doesn’t always show you the most up-to-date metrics. That’s because Zendesk Explore doesn’t include an auto-refresh feature for its analytics views and reports. In this article, we’ll explain how you can solve this problem, with live dashboards that auto refresh.