Teams | Collaboration | Customer Service | Project Management

What is User Activity Monitoring (UAM)?

User activity monitoring often divides opinion. Some see it as an invasion of employee privacy and rights; others see it as essential for data security and protecting company systems. The truth? As workforces become more distributed and disruptive tech like AI becomes more prevalent, it’s never been more important to gain visibility over your teams and tools.

Activity-Based Utilization: A Better Metric Than "Hours Logged" for Remote Teams

In the U.S., 53 percent of remote‑capable employees are working a hybrid schedule in 2026, 27 percent are fully remote and only 20 percent are on‑site. That means most managers now oversee distributed teams. While remote work offers flexibility, it also makes it harder to judge whether people are working effectively.

What It Takes to Modernize Global Operations | Zendesk CEO Tom Eggemeier speaks at HumanX 2026

Global organizations are redesigning service operations under pressure from AI, rising customer expectations and fragmented systems. Boomi and Zendesk leaders break down what it takes to integrate data, automate workflows and upgrade legacy processes. A strategic discussion for companies modernising how they serve customers at scale. Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.

The 7 Miro Features That Save the Most Time

Building Miro boards element by element is the slow way. In this video, we cover seven time-saving tips that transform how you create and organize boards, from using the canvas as a prompt to generate entire frameworks instantly, to grouping objects, clustering sticky notes automatically, and linking sections for seamless navigation. Try even one of these in your next session and you will feel the difference immediately.

Meta Is Watching. Are You Ready For When Your Employees Ask If You Are Too?

Meta made headlines this week when Reuters reported the company is installing tracking software on U.S. employee computers, capturing mouse movements, clicks, keystrokes, and periodic screen snapshots as training data for its AI models. The program, called the Model Capability Initiative, sits inside Meta's broader push to build AI agents capable of performing knowledge work autonomously. Meta was quick to add a qualifier: the data will not be used for performance evaluations.

How to Choose Security Compliance Software

Loved our blogs? Find more wAnywhere perspectives on productivity and compliance Set as a preferred Google source Table of Contents Modern businesses face an exploding demand for security and compliance solutions. With the compliance management software market hitting $68.4B in 2026, 81% pursue ISO 27001 and 58% adopt SOC 2 amid rising audits.

Workstatus Explained: Work Intelligence for Remote & Hybrid Teams

Most tools track tasks. But do they show how work actually happens? Workstatus is built to give service teams real visibility into execution—connecting time, productivity, and project delivery in one unified view. In this video, you’ll see how Workstatus helps you: Understand where time actually goes and what’s truly billable Measure real output, not just activity Spot workload gaps and improve team performance Detect project overruns before they impact delivery Automate invoicing and reduce billing disputes Gain full visibility across remote, hybrid, and distributed teams.