7 icebreaker games to help your team build authentic connections
These deceptively simple exercises can build the framework for psychological safety.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
Marketing Automation Vs Sales Automation
Assuming you are yet to begin automating your emails and work processes. You might be confused whether you want a sales automation or a marketing automation platform as there are multiple similarities between them. Both the tools can track inbox activities, iitiate event-based activities & guarantee to expand deals and income. Though there are lots in common, it is essential to understand them in and out.
A Big Step to address Big Tech
On Thursday, March 24th, the EU Parliament held its last debate on the Digital Markets Act (DMA), and decided how strongly to bring Big Tech to heel. The EU’s intentions to ‘ensure fair and open digital markets’ have always been good, but there have been many points in the negotiations where the outcome could have been toothless - in particular around the interoperability obligation.
The Negative Impact of Poor Management on Workforce Productivity (and How to Avoid it)
57% of surveyed employees report having left one or more companies due to poor management practices. Find out how ineffective management can negatively affect the workplace, and how employee work tracking software like Workpuls can help.
Customer Story: UNO MINDA saves 10 percent of its workforce time using Zoho Projects
UNO MINDA Group is engaged in manufacturing, development, and sales of diverse auto components for both global & domestic markets. Watch how Zoho Projects has helped their organization in bringing visibility to every stage of their operations. They were looking for a lightweight, easy-to-use tool and easy-to-deploy tool to manage their projects. Zoho Projects fit all their criteria and enhanced the collaboration in their workforce thereby making their project management process simpler.
Boosting productivity and revenue with Sell through automation
On March 24th the Sell team led a community event showcasing the newest in automation from Zendesk Sell! Here they shared an introduction to the newly released Sales Triggers and demoed helpful tips on how to level up productivity and boost revenue. Timecodes Event Presentation & Documentation Articles.
Building in-app chat with Rocket.Chat
Conversations are the lifeblood of every business, customer relationship, and community. So it's no surprise that many of the web and mobile apps we use daily now have conversational functionality. We all expect to be able to chat with our favorite companies, organizations, and communities at any time, anywhere. In-app chat is no longer a nice-to-have addition to the app - it's an expected part of the user experience.
Upcoming legislation impacting full-time work
The 117th Congress has introduced nearly 400 labor and employment bills since first convening on Jan. 3, 2021, ranging from protecting farmworkers from wildfire smoke and excessive heat to establishing fair practices around unionization and everything in between. As everyone’s favorite singing piece of legislation would say, “But today I am still just a bill.” The vast majority of these 400 bills stand a 2% chance or less of being enacted into law.
How to Use Automation to Streamline IT Support
Though change is not a new concept in IT -- one might say it is intrinsic to the very nature of it -- the rate of change has accelerated dramatically over the last few years. We’ve recognized that people are everything and that we need to use technology to do more of the heavy lifting. This blog will look at how to automate customer service, streamlining IT support and improving your organization’s overall service delivery.
6 real-world tips for managing client expectations
When you’re running a business, it’s not all about bringing in new clients, but keeping the ones you have too. Managing client expectations is really no different. Of course, it helps to keep your current clients happy, but it also ensures you have enough room to bring on more. In fact, data shows retaining clients is overall more profitable than gathering new ones — and that’s why companies with higher retention rates typically bring in more money. Just how much more money?