Teams | Collaboration | Customer Service | Project Management

As your business grows, so does your tech stack. Adding apps like instant messaging, customer support, document management, email marketing, design, and developer tools, as well as Teamwork, can mean your team waste time each day switching between apps and manually transferring data.

Raise your hand if you love spending hours searching for a comment, task, or document. Anyone? Bueller? Searching for that one comment is like looking for a needle in the haystack, yet it’s universally experienced by millions of knowledge workers around the world. In fact, the average knowledge worker spends 60% of their day on work about work, which includes shuffling between up to 10 tools per day.

Let’s not beat around the bush: as product managers, we know from experience how painful working in Jira can be. The reason is simple: Jira is designed for developers. While it performs brilliantly as an issue-tracking software, trying to twist it to conform to a product manager’s needs can be as stressful as it is unrewarding.

Baseball legend Babe Ruth knew a lot about collaboration. “The way a team plays as a whole determines its success,” Ruth explained. “You may have the greatest bunch of individual stars in the world, but if they don’t play together, the club won’t be worth a dime.” While the Great Bambino was referring to the sport that made him famous, this is also true for teams in the workplace. Collaboration is critical to success.

Have you started working remotely in the past couple weeks? Welcome to our world. It’s good to have the company — but we think it’s even better to clue you into some of the communication issues you’re likely to face. Project management software can solve a surprising number of them. Thanks to the COVID-19 outbreak, we can’t simply cross the hall or pop into the next cubicle with a question.