Teams | Collaboration | Customer Service | Project Management

In this 8-minute video, we’ll get to know some basics about Assets in Jira Service Management Premium. Assets is the name for the Asset Management feature included with your Jira Service Management subscription. You’ll learn about how Assets are structured and configured, understand some core concepts to get going, and see some examples of how this could look for your teams. Managing Assets in Jira can help reduce overall cost and effort by bringing more of your folks into a single ecosystem, allowing for greater communication and simpler management of your Assets.

In our third episode, we are happy to welcome Chris Mills, our Head of Customer Success for EMEA, to tell us everything about how a CS organization can take the most out of Slack, along some specific use cases that make his work as a leader easier.

A powerful feature of We360.ai is that it provides insightful analytics based on employees' mouse clicks and keyboard presses. With Activity, you gain comprehensive visibility into employee productivity and engagement levels, allowing you to track and analyze work patterns effortlessly. Optimize workflows, identify areas for improvement, and enhance overall productivity with We360.ai's Activity feature.

Individually we're great, but together we're so much better. Accomplish everything that's impossible alone with Atlassian's collaboration software like Jira, Confluence, and Trello.

Modern software teams are multi-disciplinary, and design is integral to product development. However, there are often challenges during the handoff between developers and designers. It's hard for developers and designers to stay across each other's work, and things can be easily missed. We've partnered closely with Figma to create integrations that give better visibility into design work and notify when there are changes. This will help teams stay in sync and deliver work with fewer delays.

Since adopting Slack, Freecharge has been innovating faster with rapid product development and efficient issue resolution. Here's how.

🤖 How Zendesk's customer experience software uses #AI to deliver intelligent customer service | Intelligent Customer Service by Zendesk 🛠 In this video, we reveal how Zendesk is leading the charge in leveraging AI across every layer of your support operations with intelligent customer service and team productivity tools.

Here are 3 ways on how you can use huddles to host your project meetings, canvases to centralize and share project documentation, and clips for communicating announcements and project updates in Slack.

In this 5-minute video, we’ll take a look at the Timeline feature in Jira Software, and compare it to the Plans feature in Jira Software Premium.

Wanna know how a 200-person agency reduced churn by 50% from one year to the next? Even though Hawke Media is one of the most successful marketing agencies in the United States and they’ve scaled to hundreds of millions in annual revenue, their journey hasn’t been without bumps in the road. At the beginning of 2022, they saw client churn on the rise and their CEO, Erik Huberman, knew he had to adjust their strategy to address a new challenge.