Teams | Collaboration | Customer Service | Project Management

This video will introduce you to the metadata cards, their benefits and how to use them in M-Files. Whenever you are saving information into M-Files you'll be greeted with a metadata card. You use this card to give valuable information about the document such as what it is, and what it relates to. Does your M-Files look different?

Welcome to the March edition of What’s New in Asana. First, easily share projects with the right groups with the addition of the “share with organization” privacy setting. Next, sort portfolios by connected goals to highlight work related to those goals. Finally, add actual time as an effort field in Workload. You can also compare it to the estimated time.

Welcome to our insightful talk show episode where we delve deep into the topic of "Fostering Growth Mindset: The Link between Feedback and Performance." In this engaging session, we explore the crucial connection between feedback and performance growth, and how fostering a growth mindset can positively impact individual and organizational development. Key Takeaways: Don't miss this opportunity to gain valuable insights and strategies for fostering a growth mindset and driving performance improvement. Subscribe to our channel and hit the notification bell to stay updated on future episodes!

Learn how to share files in Slack for centralized communication with your team.

Learn how to mention a teammate or partner in Slack to bring them into the right discussions.

Dale shows us, step-by-step, how you can build an Aircall dashboard using Geckoboard. We also cover some of the ways an Aircall dashbaord can boost your Sales or Customer Service teams.

In this engaging talk show, we're diving deep into the realm of performance reviews, focusing on the power of open communication. Expect to gain insights into fostering transparency, building trust, and navigating feedback effectively. Our expert panel will share practical strategies for both managers and employees to enhance performance review discussions. Whether you're seeking to improve your feedback delivery or receive constructive criticism with grace, this session offers actionable advice to help you thrive in your professional journey.

OneDesk's generative AI assistant powered by GPT. The AI assistant can support your customers and assist your agents. The AI's knowledge is based on your own company's content including articles, canned responses, and previous agent replies. OneDesk combines Help Desk, Project Management & Professional Services Automation software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Step into the world of product design with Miro and discover how to elevate your creative process! This video is a goldmine for product designers seeking to integrate Miro's dynamic features into their design workflow. Covering everything from the basics to pro-level tips, we guide you through innovative ways to use Miro, making it an indispensable tool for your design projects. 🎨

🌎 On this episode, we’re joined by Brad Harris, Global Customer Support Director of Bitly, to discuss Bitly's innovative approach to customer support. Brad details his experiences and strategies, shedding light on the integration of AI and technology in support operations.