Teams | Collaboration | Customer Service | Project Management

The Modern Tech POV with Brent Westerkamp, Director of IT Services, Vermeer

In this episode of The Modern Tech POV, Dennis Woodside, CEO at Freshworks, sits down with Brent Westerkamp, Director of IT Services at Vermeer, an industrial and agricultural equipment manufacturer serving customers in over 60 countries. Vermeer took its IT team from 11 to 165 people but the real story isn’t in the headcount. It’s how IT transformed from a cost center into now a strategic driver of the business in one of the most challenging operating environments. In manufacturing, the line doesn’t pause for technology problems.

Your Most Productive Employee Is Burning Out

Your best employee just quit and the data was screaming for 8 weeks before they did. You just couldn't see it. 94% of top performers won't tell you they're burning out. But their work patterns will if you know what to look for. This video breaks down the 6 data-backed warning signs that appear 42–56 days before a resignation letter, the real cost of missing them ($1.5M in one case study), and a 4-week intervention protocol that's helped 1,200+ companies retain their best people.

Asana Timesheets and Budgets

Track time and manage project costs right inside Asana. The Timesheets & Budgets Add-On now includes future time logging and approvals, task-level enforcement, auto-filled timesheets, time entry categories, and API support for validation and approvals. The best part? Existing Asana customers can now try it free for 14 days — your admin can unlock it today.

The 7 Best Geofencing Time Clock Apps for Distributed Teams

Time theft can quietly drain your company's bottom line, but geofencing technology gives you a hands-off way to prevent it. By creating virtual boundaries around your job sites, you can ensure that your team is only logging hours when they are physically present. In this video, we’re taking a look at the seven best geofencing time clock apps. Whether you manage a construction crew, a home healthcare team, or a hybrid office, discover which tool offers the best balance of location accuracy, automated job costing, and ease of use to keep your operations running smoothly.

Visual Notes in Miro | Collaborative Workflow Setup

Most teams take notes in one tool and collaborate in another. Visual Notes in Miro keeps everything in the same place. In this video, we show you how to access and format Visual Notes, collaborate in real time with authorship tracking, embed board content directly into your notes, and export everything as a PDF when you're done. No more switching between apps or losing context between your notes and your actual work.

Launched: Saved Views Tab in Asana

The best features aren't built in a vacuum—they’re built with our community. A huge shoutout to Asana Solutions Partner Richard Sather for flagging the need for a more streamlined way to toggle between project views. Because of his input, we’ve officially shipped the Saved Views Tab! It’s cleaner, faster, and built to help you find exactly what you need in seconds. ️ Thank you, Richard, for helping us make Asana better for everyone.

The Paradox of Workforce Monitoring

Workforce intelligence doesn't destroy trust it builds it. In fact, 67% of employees across 1,200+ companies say transparent visibility makes them MORE confident in leadership, not less. This counterintuitive finding changes everything HR and operations leaders thought they knew about workforce data. In this video, we break down the exact framework separating companies that build trust through workforce intelligence from those that destroy it. You'll see real data, a full case study, and a 30-day implementation roadmap you can act on this week.

Embedded mode for Web Widget: Place messaging anywhere on your site | What's New

Embed the Zendesk Web Widget directly into your website layout. Embedded mode lets you place the full messaging experience—or individual components like the conversation list or chat screen—inside custom containers on any page. Create a seamless, branded support experience that fits your site’s structure, while retaining the full functionality and customization of the Web Widget. Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.