Teams | Collaboration | Customer Service | Project Management

Workativ is workplace support automation SaaS platform designed to transform the way companies provide IT support to employees. To reduce Helpdesk and IT support costs, Workativ  helps companies purpose-build a IT Helpdesk Chatbot with out-of-the-box workflow automation capabilities to help employees self resolve repetitive issues and service requests autonomously without the need to contact Helpdesk. 

Too many intranets fail and become stale, overloaded, and useless dumping grounds. It’s time for the intelligent revolution, content revolution, and governance revolution. Simpplr’s Auto-Governance Engine solution uses AI to keep content fresh, searchable, and relevant. Because let’s face it, your company doesn’t need another junk drawer.

Take a look at the billing section of the Mattermost system console for all your account data at-a-glance.

Managing a remote workforce comes with unique challenges. In this video CurrentWare’s managing director Neel Lukka shares his top tips for managing the productivity of employees that work from home.

Learn how to use Geckoboard’s Zendesk Support integration to create a real-time dashboard that helps your support team stay on top of key metrics throughout the day. In this video I connect Zendesk to Geckoboard and create a basic dashboard that visualises live metrics from our Zendesk account, including first reply time, CSAT, and ticket volume, using a range of visualizations.

Arlemi Turpault from Postman joins Aydrian and shows him how to use Postman to explore the Courier API. Click "Show More" to jump to key moments in the video. Courier: The smartest way to design & deliver notifications. Design once, deliver to any channel with one API.

The Mattermost Operator framework manages Kubernetes resource configuration and streamlines lifecycle management, helping teams achieve their desired state without worrying about the steps it takes takes to get there. We use our Mattermost Kubernetes Operator to deploy Mattermost Community in a highly available environment. In this presentation, software design engineer Gabe Jackson shares a case study of Mattermost Kubernetes Operator at Mattermost and how we migrated our own Community server to Kubernetes Operator.