Teams | Collaboration | Customer Service | Project Management

With growing IT infrastructure complexities and new system dependencies coming into play, companies are increasingly looking for powerful solutions that provide them 360° visibility into their on-premise and cloud infrastructure. For our very first interview, we invited Mike to tell us why having a single source of truth for all your IT needs is the key to business continuity and providing an ‘always-on’ IT experience that delights your employees.

In this video, we demonstrate how to diagnose Microsoft Teams problems with hop-by-hop analysis and insights in real time - All in three clicks or less. Whether your users work from home, the office, or anywhere in between, a superb call-quality experience is a must. How can IT operations staff ensure that? Using a combination of synthetics and real user monitoring (RUM), support teams can now get comprehensive visibility into Teams performance and use those insights for optimization.

Are you an Agency looking for right tools and softwares to manage your workflow and workforce? We got you covered with 7 types of softwares every agancy must-have. If you’re an agency owner looking to expand your business into different areas, you must consider tehse seven types of software to get things done on time for improving ROI. Watch the complete video to learn how these softwares can help your agency to be more productive.

Dale takes us through a step-by-step guide on how to set up a TV dashboard. Including what software you will need, what hardware you will need and some other important advice to bear in mind.

Steps to resolve HR Queries within MS teams:- Enhance your HR experience with Slack or Microsoft Teams chatbot and app workflow automation, from Workativ. For companies using Slack or Microsoft Teams, Workativ enables you to deliver an AI-powered contextual HR chatbot with app workflow automation, to enable 24/7 conversational self-service for your employee HR support. In this video, you can learn about:-

Steps to auto-resolve employee IT queries with MS chatbot.

How to save 60% of employee IT support cost with chatbot and app workflow automation.

Learn how end-users can self-resolve IT queries & issues. Automate manual processes to deflect emails away from IT teams Connect IT Chatbot with 70+ apps, 600+ actions, and 1000s of app workflows instantly. No coding. Use AI-led conversational self-service for instant and autonomous support from Slack, MS Teams, etc. What is Workativ? Workativ is a FREE no-code SaaS platform for companies to quickly build, automate, and deploy conversational AI chatbots with app workflow automation out-of-the-box in less than 60 mins. No coding is required.

Sign up for a free 30 day trial: https://www.teamwork.com/project-management-software/

If you’re still learning how to use Teamwork, sign up for one of our daily webinars: https://www.teamwork.com/webinars/

Employee wellness and the employee experience have quickly become a major focus for many organizations since the onset of the pandemic. In a 2020 survey by Spring Health, 76% of U.S. employees reported that they were experiencing burnout. With such a dramatic majority of employees suffering from symptoms of burnout, encouraging a healthy work-life balance and making efforts to reduce employee burnout should be a top concern for companies.