Teams | Collaboration | Customer Service | Project Management

This year, Gen Z are due to make up over a quarter of the workforce – a huge proportion. But both the negative headlines and moaning around the watercooler have commenced. Claims of entitlement, laziness, and unreasonable expectations abound. But is any of it true? And is their approach to work really that detrimental to an efficient workplace?

Explore how AI changes work & the future of generative AI in Slack. Tap into company knowledge plus Salesforce with Einstein Agents to interact with your data as easily as you talk to your colleagues.

Discover the future of CRM in Slack, the conversational interface for work. See how humans and agents drive customer success together with Salesforce channels and Agentforce Assistant inside Slack.

Ready to turn your big idea into a tangible solution? In this video, we dive into the Delivery Phase—where you move from problem identification to executing a plan, building the solution, and reviewing the outcome. Learn how to turn your product brief into a granular roadmap, with milestones, timelines, and risk assessments. We’ll also show you how Miro helps you track progress and create a shared view of the work, avoiding silos between teams. Once the build is complete, we review the deliverables with stakeholders for feedback and iterate with retrospectives.

This episode features an interview with Donald Knight, Venture Partner at Valor Ventures and Miriam Connaughton, Chief People and Experience Officer at Simpplr. In this episode, Shawn, Donald, and Miriam discuss the concept of high-performance cultures, how fostering human connection and empathy in the workplace can combat loneliness, and the impact of AI on workplace dynamics.

Learn how to get set up for success with Zendesk WFM. ️ In this session we deep dive into editing schedules once they are generated, how agents view and interact with schedules, and managing time off and shift trades.

Discover how Lotte, Chief of Staff at Miro, plans the Summer Leadership Forum for Miro’s top 70 senior leaders using Miro’s Offsite Planning template. From selecting the perfect venue to crafting an engaging agenda, see how Miro streamlines every step of the process. Learn how features like Dot Voting simplify speaker selection and how Miro AI provides valuable post-event insights. Whether you're organizing a leadership retreat, team offsite, or your next big event, Miro helps turn ambitious plans into actionable outcomes.

Struggling to keep your hybrid teams connected and productive? Workstatus is here to help! In this video, discover how Workstatus, an all-in-one workforce management tool, addresses key challenges faced by businesses with hybrid work setups — from communication breakdowns to productivity tracking and task management. What you'll learn in this video: How Workstatus enhances team collaboration Productivity analytics and time tracking Managing projects with ease Building transparency and trust with detailed reports & optional screenshots.

As we step into 2025, we’re filled with gratitude as we reflect on the moments that made 2024 truly special for Rocket.Chat’s incredible team. Check them out in our recap video! From the milestones we celebrated to the challenges we conquered, each moment reflects the incredible dedication of our Rocketeers who bring our DOTS to life every day. Together, we’ve built something truly special, and we couldn’t be more proud of what we’ve achieved. A huge thank you to our amazing team for making everything possible.

*** The first episode of Experts Unleashed featured the legendary coach, Ben Crowe, and was originally released as a cut-down version to reduce the overall length. Well, we’ve changed our minds and are re-releasing the episode UNCUT! Watch the full Ben Crowe episode (bloopers…retakes…everything!) in this special edition of Experts Unleashed. ***