Teams | Collaboration | Customer Service | Project Management

How Courier Became HIPAA Compliant

When thinking about handling PII (Personally Identifiable Information) for SaaS companies, standards like SOC 2 compliance and GDPR immediately come to mind. One of the most sensitive types of information for a tech company to handle, however, is actually PHI, or protected health information. To be able to handle this type of data, a company must become HIPAA compliant.

How to Conduct Performance Evaluations for Remote and Hybrid Teams

Performance appraisals are a stressful time for both employees and managers, but they don’t have to be! Discover how the way we measure performance for remote and hybrid teams has changed and how you can conduct better remote performance assessments. Find out how computer tracking software can help!

10 best practices to effectively manage distributed teams

Working from home is the new norm, with most employees embracing remote work. Flexible work models have plenty of benefits for both employees and companies while having little to no negative impact on productivity levels. However, distributed teams have their own challenges. Managers must adapt to workers in different time zones, implement asynchronous communication, and ensure remote workers are still engaged.

5 Key Steps to Switch Service Desk Provider

A service desk is a key tool in providing customer support, and is one of the main points of contact between your IT organization and your customer base; a crucial component of any ITSM strategy. Sometimes, though, things can fall into disarray with your current service desk software, and you find yourself looking to switch service desk provider. This isn’t an easy task.

How Can a Board Portal Improve the Cybersecurity of Financial Institutions?

Security should be the utmost concern for all financial institutions for various reasons. Top on the list is to protect customer and client assets. By strengthening cybersecurity measures, financial companies can ensure that customer data is protected — eventually securing trust from stakeholders. This calls for financial boards to integrate advanced security measures across all governance practices, including meetings and data management.

Top 9 Clock-In And Out Apps To Look For In 2022

Imagine having your employees’ data at your fingertips without needing to sift through heaps of paperwork. It may sound too good to be accurate, but it isn’t. All you need is a fantastic time clock software program to do all the heavy lifting. But how can one find the best clock-in app for one’s business? There are so many apps available, and it would take forever to look through them. Had you not found this blog post, it would have taken years for you to find the solution.

Creating a Unique "Welcome to The Team" Kit for New Employees

The famous saying “first impression is the last impression” is certainly familiar to you. Even if you’ve heard this pearl of wisdom before, you have to acknowledge that it still stands true and can be applied to almost every circumstance, including employee onboarding. According to research, an efficient onboarding is essential to maximizing your employee’s work performance.

Virtual Whiteboard Sessions: 8 Best Practices to Enhance Remote Team Collaboration

There is no doubt that collaboration is the fuel that drives innovation and team productivity. And virtual whiteboard sessions, among other means, can significantly boost collaboration in remote work environments. Through virtual whiteboarding, teams across levels and locations can easily brainstorm ideas. Moreover, unlike analog whiteboards, virtual sessions capture discussions in the digital space, making them accessible for use after the session.

Pros and Cons of Paychex Time Tracking (Plus 6 Alternatives)

Any growing business needs a time tracking solution that tracks its employees’ work hours, offers location monitoring, and generates real-time analytics. That’s exactly what the Paychex time tracking app – Paychex Flex Time – does. Although it may take time to figure out the app, Paychex Flex Time offers incredible features like GPS tracking, biometric time tracking, and automated payroll service.

How Time Tracking Can Solve Your Freelancing Productivity and Budget Problems

In its essence, it is quite an old phenomenon. Time tracking means keeping a record of the time your employees or you spend at work. In today’s digital age, it is modernized and instead of ld-age stop-watches, people now prefer using digital tools. New digital time trackers are mostly created by big agencies.