Teams | Collaboration | Customer Service | Project Management

Time and billing software helps companies keep track of billable time spent on client work. Without it, companies have no data on time worked and can’t figure out actual billable hours—leading to lost revenue from missing billable time entries. In this article, we’ll take a look at some of the best time and billing software for agencies and consultancies.

Slack AI is available for purchase on all paid subscriptions, helping customers to ignite employee productivity by unlocking the full potential of their data.

Keeping employees happy and productive is essential to the success of the office. It’s important to create an atmosphere where employees feel appreciated and inspired to stick around, not merely to cut down on turnover expenses. This blog post explores ten key factors that affect employee retention, such as possibilities for professional advancement, competitive pay, extensive benefits, and flexible work schedules.

In the world of work, even the most exciting jobs, like being a scientist or a virus hunter, have their share of boring tasks. Neuroscience suggests that being bored can be good for you, but the question still stands: how can you deal with boredom in a way that keeps you engaged and productive?

What’s the first thing that comes to mind when you hear the word “Agile?” It’d be no surprise if your mind goes straight to software engineering, given Agile’s origins as a self organized way of working for developers in the early 2000s. But in recent years, its methodologies have become ubiquitous as a highly efficient way for all teams to work, with its frameworks used everywhere from marketing to HR, in military operations, and beyond.

One thing that we can all agree on is that we should always work on improving ourselves. It’s in this spirit that we proudly bring to you an improved calling User Interface (UI) and a more convenient conversation view for Wire's desktop app (Windows, MacOS) and our app for your web browser. We made it easier to choose audio and visual outputs, view reactions, and conversation views. Less steps, less clicks; better communication! Let’s get into it.

Learn how to check if employees are working from home as productively as expected in this comprehensive guide. Read about implementing objective and subjective methods of monitoring your remote workers to improve workload management and boost productivity and morale.

Explore key insights into using productivity metrics to enhance operating efficiency and customer relationships in the insurance industry. Find out how metrics like loss ratios and renewal rates can boost employee productivity and redefine success.

In the digital age, where customer expectations are higher than ever, providing exceptional customer support is not just an option; it's a necessity. As businesses scramble to keep up with growing demands, the right customer support solution becomes a pivotal asset. It's not just about solving customer issues but creating a seamless, responsive, and personalized service experience that can significantly impact your brand's reputation and your bottom line.