Teams | Collaboration | Customer Service | Project Management

Time Batching for a More Productive Workforce

Much ink has been spilled on the pitfalls of digital distraction. The never-ending supply of meaningless diversions can wreak havoc on your workflow. The cunning forces of the attention economy and a global industry dedicated to luring your staff away from their most valuable work or commitments can test whether we have enough willpower to resist. In the face of such forces, willpower on its own is increasingly inadequate.

How are Time Management and Mental Health Related?

Stress and anxiety can make time management difficult, especially when you have a lot on your plate. And these feelings can further become overwhelming if you struggle with a mental illness such as anxiety, depression, and attention disorders. However, knowledge is power. By understanding the relationship between time management and mental health, you can better tackle your to-do list without losing peace of mind.

How Do Time Management and Anxiety Influence Each Other?

Time management is an essential skill for academic achievement and professional development. However, medical conditions like an anxiety disorder may lead to poor time management. This could indirectly decrease your motivation and boost procrastination tendencies — thereby increasing your anxiety and fueling a vicious circle. In this article, we’ll explore the complex relationship between time management and anxiety and how each impacts the other.

A white label messaging app to create your own brand messenger

Want a secure custom branded web-based messenger, but don’t want to pay a fortune? You can have exactly that using Element Cloud, from just $15 per month! via GIPHY A branded Element web app is ideal for organisations and communities who want all the benefits of open and secure end-to-end encrypted messaging, but with a customised interface to make it look like their own.

The 4 most popular Slack alternatives: how do they compare?

Slack alternatives: why should you consider them and what are the best ones? There has never been so much talk about team collaboration software as nowadays. The world is witnessing a new working model and improving productivity while working hybridly has become high priority. Among so many options, we've noticed that organizations are looking for Slack alternatives.

Is WhatsApp secure enough for businesses? A quick guide for secure messaging

Is WhatsApp secure for companies? Can employees carelessly discuss work-related matters via WhatsApp? WhatsApp users were caught by surprise last year when they learned that some of their data is shared with Facebook. Millions of users received a notification about the platform’s Privacy Policy Update in 2021. But the news triggered a question: how secure is WhatsApp and is it actually secure for companies? The reactions were diverse.

Kick repetitive tasks to the curb and save time with the Teamwork Automations Engine

No matter how you slice or dice it, project managers encounter plenty of repetitive work when handling their various projects and tasks. With so much time tied up in manual processes, task management quickly turns into a task of its own. Whether it’s recreating tasks or reassigning duties, projects with similar structures, teams, or timelines require a lot of duplicate actions. But you shouldn’t have to spend that excess time on duplicate work!

How an IT Managed Services Provider Helps Newly Remote Organizations

A Managed Service Provider (MSP) is a valuable resource for meeting fluctuating IT infrastructure needs. According to data from Statista, the value of the IT managed services market is expected to grow to $356.24 billion by 2025. In this article I’ll outline the benefits of an MSP vs in-house IT staff and how an MSP can help your organization transition to a remote workforce.

How to Test Multi-Factor Authentication for Microsoft Teams

Our last blog introduced Multi-Factor Authentication (MFA) for synthetics and discussed how MFA works. Most of our customers use Microsoft Teams as their Go-To messaging and collaboration application. So in today’s article I will show you how to deploy the Teams Audio Video sensor in your environment with an MFA configuration. This will enable testing MFA while at the same time testing the performance of a Teams audio video conference.

CX 2022 predictions: tech that brands will likely leverage for better customer experience

The year ahead will see more and more brands leverage certain technology tools for deepening customer relationships and improving CSAT scores. Here are three key trends likely to help agents and keep customers delighted: 1. 2022 will be the ‘return to human’ as we hit the chatbot ceiling. As the pandemic pushed business online overnight, companies quickly scaled automation and self-service technology like chatbots and FAQs to deflect and resolve customer issues.