Teams | Collaboration | Customer Service | Project Management

Having a clear idea how your users interact with your app — when they log in, which features they engage with, or which notifications they click on — can help you design a better experience and ultimately increase user engagement. But retracing your users’ steps across various integrations is a complex task. Customer data platforms (CDPs) like Segment seek to achieve it by aggregating event data from multiple sources in one centralized location.

The newest release of OneDesk is live! This month we have some great and highly anticipated features and enhancements.

CurrentWare version 8.0 is here! With this release, we’re excited to announce several new capabilities in BrowseReporter, substantial stability and speed enhancements, and a smorgasbord of functionality/quality-of-life updates.

SoftwareReviews, a prominent resource for insights on the software provider market, recently published its 2023 Project Management Emotional Footprint awards, naming Scoro as champion in the mid-market segment. Scoro scored 99 out of 100 in the Net Emotional Footprint index and ranked top in the Value Index, where SoftwareReviews rated us at 93. Scoro was rated particularly highly when it came to continual improvement, according to the results polled from verified end-user reviews.

The Designer in Courier’s web UI is an intuitive tool for creating, modifying, and testing notification templates. It allows you to integrate notification design seamlessly into your overall workflow — regardless of your level of technical expertise. Today, we’re proud to present two new features in the Courier Designer.

In today’s challenging economic climate, business leaders face a complex challenge: cut costs wherever possible, yet continue to invest in areas that drive long-term sustainable growth and profitability. One easy target for the chopping block is the complex, unwieldy tech stacks full of legacy software, some of which have never been fully implemented. Leaders are scrutinizing those budget items like never before.

We are very excited to announce the release of a long-awaited feature – Time Doctor Breaks! Our newest feature enhances the already powerful Time Doctor reports with even more accuracy and clarity on how time is spent at your organization. Say goodbye to workarounds and manually adding up break times for your employees. We’ve made it simple for organizations to track different types and durations of breaks for all teams.

While Product Managers are responsible for the strategy and progress of individual products or product lines, product executives have a different responsibility. They need to set the broad strategic direction for the entire organization, deciding which key initiatives are most likely to maximize performance and achieve strategic objectives.