Teams | Collaboration | Customer Service | Project Management

Microsoft Teams is where many support teams coordinate work. But Zendesk doesn’t always surface the signals you need there - a problem if you’re in a conversation thread and there’s suddenly a spike in tickets, a string of negative CSAT ratings or anything else that needs urgent attention. In this guide, we’ll show how to send the right Zendesk notifications and KPI alerts into Microsoft Teams, so you and the rest of the team can react fast without turning your channels into noise.

In an ideal world, end-to-end encrypted (E2EE) messaging apps would work identically to their non-E2EE counterparts (e.g. transport-layer security only), without introducing any additional inconvenience for users.

You’ve asked for them, and we delivered. The moment you’ve been waiting for is finally here! In February, we’re bridging the gap between high-level deliverables and granular project planning and execution by introducing subtasks. This gives you the ultimate freedom to configure Scoro to match the exact rhythm of your unique workflow.

Internal communicators don’t need more tools. We need fewer handoffs, less chaos, and more space to do the work that requires our superpowers of context, clarity, and judgment.

In a physical office, burnout is visible. You see it in the slumped shoulders at the coffee machine or the colleague who suddenly stops joining Friday lunches. But in a distributed environment, burnout is often "silent." It hides behind green "active" status bubbles and standard "Checking on this!" replies. For leaders of globally dispersed teams, the challenge is shifting from visual cues to digital signals.

Strengthening your team’s performance doesn’t have to mean a complete overhaul of your rituals and tools. A little consistency – in how you collaborate, connect knowledge across projects, and bring people together around shared goals – goes a long way. If your team is busy but still feels a little scattered, try this series of five micro-challenges over the course of a week. Each day has a distinct focus designed to help your team move faster, work smarter, and stay connected.

Data accuracy and deliverability are critical for modern startups. When you are trying to scale quickly, even a handful of missed leads or brief deliverability issues can slow growth and waste budget. Email verification tools solve this problem, but many founders face a familiar challenge: needing enterprise-level accuracy without enterprise-level pricing. To help, we have curated a list of affordable email verification services designed for startups.

Artificial intelligence has a bit of an image problem. Depending on who you ask, it’s either the future of everything or the beginning of the end. In hospitality, that tension feels especially real. After all, the entire industry runs on people. Smiles, conversations, intuition, and those small gestures that make guests feel seen. So where does AI fit into something so human? Surprisingly well. Not as a replacement. Not as a robot takeover.

According to the IDC Annual Collaboration Study 2025, 72% of organizations report that “agentic AI functionality is key to collaborative application purchases,” yet uncertainty remains around how to ground it in real workflows and decisions.¹ At Miro, we believe AI performs best when it operates inside shared, integrated collaboration systems — not as a standalone tool. This is part of a broader shift in how work happens.