Teams | Collaboration | Customer Service | Project Management

We’re excited to make it possible for anyone to be a builder on Slack with the launch of Add to Slack, an enterprise-grade deployment path built alongside 10 leading AI creation platforms, including Hyperagent, LangChain, Lovable, n8n, NanoClaw, OpenAI, Runlayer, Skydive, Superhuman and Vercel. Add to Slack is a secure, one-click bridge embedded inside your favourite agent builder tools.

Twilio helped make programmable communications accessible to software companies. Instead of negotiating directly with telecom carriers and building specialized infrastructure, developers could add SMS and voice functionality through APIs. That model remains useful. Twilio offers a broad communications ecosystem, extensive documentation, support for multiple messaging channels, and programmable voice capabilities.

Companies can throw money at AI. But can they make it stick without spending on training?

What process mining is, how it works, and why the log infrastructure it assumes is the reason most mid-market teams never get a first process map.

Task mining explained: what it is, how it works, how it differs from process mining, and how it captures real desktop steps without keystroke logging.

Every workplace has a story like this: a freelancer disappears mid-contract, an employee quits without much notice, or someone just goes on leave for two weeks, and by the time they’re back, nobody remembers what half the files mean. Projects rarely fail because of bad ideas or sloppy execution. They fail because the knowledge was sitting in one person’s head, and that person walked out the door with it.

You can now choose a simpler time logging interface for your team, so people log more time and log it more accurately. Admins decide which fields their team fills in and which get calculated automatically. Less friction on the timesheet means better data feeding your budgets, margins and forecasts. Anyone who's chased a team for missing time entries knows the real problem. It's rarely that people don't want to log their hours.

Summer delivered. A completely refreshed Task Details, a rebuilt Budgets page, formula-driven Custom Items, a customizable Home dashboards page and deeper financial reporting all shipped this season, alongside a long run of automation, integration and quality-of-life upgrades. Read on for what landed. And one thing you can try early.

Every organization will experience cyber disruptions at some point. The difference between companies that recover quickly from cyber attacks and those that face prolonged downtime often comes down to their cyber resilience. In this guide, you'll learn what cyber resilience is, how it differs from cybersecurity, the frameworks and regulations that shape resilience programs, and the practical steps to building a cyber resilience strategy.

Whatever your RTO position, badge data cannot tell you whether the policy worked. Here’s what to measure instead, and how to report it credibly.