Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

AI and Help Desk Software: Boosting Productivity Significantly

When it comes to the goals of any business leader, it is fair to say that boosting productivity is near the top of the list. This is a big reason why artificial intelligence (AI) has quickly become a must-have for all help desk software products. If a company can see even marginal gains in productivity from the implementation of AI into their help desk software, then you can bet that they are going to give it a shot.

Asana workflow saves 30 Hours/month on content marketing | Creator Corner

In this episode of Creator Corner, Lisa Good, Director of Client Solutions & Operations Lead at Brand Networks, shares how she uses Asana AI Studio to save 30 hours a month managing her content calendar. She gives a high-level overview of how Asana supports her team’s content planning, collaboration, and overall marketing alignment. Key Moments: For more information on how to use Asana, explore our Help Center.

Wire and Apostrophy Join Forces to Deliver a Fully Sovereign, End-to-End Secure Mobile Ecosystem

The collaboration combines Apostrophy’s sovereign smartphone environment, uniting audited hardware, a privacy-first OS, and a managed ecosystem, with Wire’s BSI-approved, end-to-end encrypted collaboration suite trusted by governments, critical infrastructure, and enterprises worldwide. The joint solution is designed for organizations that demand the highest levels of security, compliance, and control, including the public sector, healthcare, finance, and other privacy-sensitive industries.

Wire Wins "One to Watch Security - Company" at the 2025 Computing Security Awards

The annual awards, organized by Computing Security Magazine, celebrate the companies, products, and services that protect the digital infrastructure of organizations worldwide. Since 2010, the event has become a benchmark for cybersecurity innovation, highlighting the teams that push the boundaries of trust, encryption, and compliance.

Healthcare Risk Management: A Guide in 2026

Besides the pervasive rise of environmental health risks and infectious disease outbreaks, the global healthcare sector now faces technology-related challenges like cyber threats. For the past decade, healthcare systems across the globe have undergone the digital transformation journey. But while this major shift led to significant benefits — electronic medical records to telehealth consultations — risks also immensely increased. Some of these risks can be avoided, while others cannot.

From zero to hero: Building Rovo agents

Learn to build Rovo agents with Jensen and Sherif, mastering strategies to create smarter, faster, and seamless agents. Discover best practices for defining use cases, designing action-driven workflows, and solving team problems without coding. Perfect for beginners and experts alike. Check out more exciting announcements and stories from Team '25 Europe online here: events.atlassian.com/teameurope.

Unlocking trusted agentic AI with responsible governance frameworks

Join AI governance practitioners from Atlassian and Okta to learn how they build frameworks to govern AI agents responsibly. Discover how to build trust in AI-driven work and gain practical steps for creating governance frameworks that support the onboarding of AI agents across teams, ensure accountability, and embed governance into every phase of AI adoption. Check out more exciting announcements and stories from Team '25 Europe online here: events.atlassian.com/teameurope.

How to Create a Fishbone Diagram in Miro

Want to identify the root causes of problems and find actionable solutions quickly? In this step-by-step tutorial, we’ll show you how to create a Fishbone diagram, also known as an Ishikawa or cause-and-effect diagram, in Miro. It is perfect for visually mapping out potential causes of a problem and collaborating with your team to brainstorm solutions. Whether you’re working on a product launch, marketing campaign, or tackling a customer issue, Miro’s Fishbone template helps you streamline the process.

Slack reimagines work for Anthropic at the speed of AI

When you're making foundational decisions about the future of AI, you can't waste time searching for context. Anthropic uses Slack as the hub where almost every major decision is made. See how this transparency and integrated workflow — especially with Salesforce — fuels their rapid growth and helps them save and make millions.