Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Collaborative Leadership Style: How to Create a People-Centric Team

In this article, we will explore the world of collaborative leadership. What is it? Why do people need to learn it? How can you implement it in your company? And last but not least, how do you get started on the journey toward creating a people-centric team? The collaborative leadership style is a style of leadership that focuses on creating a culture where employees feel supported and valued as individuals.

4 Simple Strategies for Paperless Document Management

Are the corridors of your workspace plagued with manila folders, collated stacks of documents, and endless rows of filing cabinets containing who-knows-what? Mountains of paper aren’t just a sign that your office has a hoarding problem — they’re a signal that it’s time to embrace paperless solutions.

Content Services Platform (CSP): All You Need to Know about the Term Gartner Introduced Last Year

Last year, the ubiquitous research firm Gartner rebranded their Enterprise Content Management (ECM) Magic Quadrant, now using a new term to describe this group of business solutions — Content Services Platforms (CSP). This rebranding represented a continuation of the idea that they first posited in their 2016 report Reinventing ECM: Introducing Content Services Platforms and Applications.

7 Questions You Need to Answer to Effectively Use Microsoft Teams for Information Governance

As Microsoft’s marquis communication and collaboration tool, Teams is helping companies all over the world. It is worth spending some time understanding how to use Microsoft Teams effectively for information governance. The following tips will help push your organization in the right direction.

You've always been at the center.

In the past 18 months, we’ve gone through a major transformation and growth, evolving from an intranet software company to a unified AI-powered employee experience platform company. We’ve focused on building a platform where employees can flourish, and feel connected, supported, and included. Today, we’re introducing our first brand evolution since our beginning. Our new brand reflects the heart of why we do what we do every day — people.

What's New in Asana | October 2022

Welcome to the October edition of What’s New in Asana! First, the new Desktop App icon lets you focus on your most important work. Click on the icon to see your priority tasks by due date or set a timer for protected blocks of do not disturb time. Next, report on how long it takes for tasks to move through stages of work. In Reporting, or from your project Dashboard, you can see how much time tasks have spent in each section of a project or how long they’ve been assigned a custom field value.

Omnichannel Analytics: the Key to Building Better Notification Experiences

Web analytics are a standard for online businesses, and product managers rely heavily on web analytics data when making product decisions. Stats like website traffic, conversions, in-app events, or unique users are frequently used as indicators of business health, because they help identify if the product is moving in the right direction or not.

6 Ways Sales Live Chat Software Can Help Increase Close Rates

Sales are the lifeblood of any business. It’s the bread and butter that keeps businesses afloat and helps them grow. To be successful in any business, sales teams need to be constantly innovating and finding new ways to increase their close rates. One way to do this is by using sales live chat software. Sales live chat software is a tool that helps sales teams communicate with potential customers in real time. It can be used to answer questions, provide support, and close deals.

Featured Post

It's National Work Life Week!

Well-being at work matters to us all and it's important for both employers and employees to have conversations that move towards us enjoying our working lives. After all, the idea that our working lives should be a drudge is archaic. Please find below expert commentary from technology leaders on how we can inspire a better workplace for all.