Teams | Collaboration | Customer Service | Project Management

Times of crisis can trigger innovation—if leaders can guide the perception of a crisis, and if leaders understand how each team member responds to them. Study Abstract — Although a crisis provides room for creativity, organizations often suffer from creativity deficits in such a situation. Indeed, threat-rigidity theory suggests that an employee-experienced crisis may hinder employee creativity.

We added the ability to customize the message icon for inbox messages. That means you can set a different icon for each type of notification that you send. To do this, Message Icons needs to be enabled in your brand’s in-app settings (they should be by default). Then you can add an icon to your notification template.

What is an intranet? It’s a powerful tool used within organizations to facilitate, support and improve internal communication and collaboration. But it goes well beyond that, and you’ll want to take inventory of your intranet’s capabilties to ensure its offering everything it can be!

Whether your distributed workforce engages in real-time or asynchronous work—or both—research points to three systems that support it all. Study abstract: Collaboration is critical to organizations and difficult when work is distributed. Prior research has indicated that when individuals are distributed, organizations respond by structuring their work to decrease reciprocal interdependence, reduce the complexity of tasks that individuals perform, or accept moderate inefficiencies.

A good communication strategy glues a business together. A bad communication strategy can pull it apart. An effective manager is always looking for the best mediums of communication for their business, but workplace communication isn’t just a matter of keeping in touch. Truly effective communication strategies mean understanding that your team consists of individuals with unique personalities and different communication styles in the workplace.

Valued, trusted, supported, safe, and satisfied: This is the mental state of an engaged employee. But employees will not find these feelings themselves. Our list of employee engagement focus areas will help!

Most of us have a little bit of Etsy in our lives, and some a lot more than others. Who hasn’t spent a rainy afternoon on a laptop doing a deep dive into stained glass suncatchers, Chinese wallpaper, or antique custard dishes? Etsy’s an excellent platform to buy and sell stuff, but what makes it great?