Teams | Collaboration | Customer Service | Project Management

What is hybrid work? A hybrid work model is a type of employment arrangement that combines elements of remote and on-site work. In a hybrid work model, employees have the flexibility to work from anywhere, irrespective of their office location but they are also expected to come into the office for certain meetings or to collaborate with colleagues. This type of work arrangement has become popular in recent years as technology has made it easier for people to communicate and collaborate remotely.

Unless you’ve been living under a rock, you realize that the way we communicate has changed. Instant chat solutions like WhatsApp, Viber, Telegram, and others are now the primary tools we use to communicate in our private lives. There are lots of advantages to these chat solutions. Almost everybody uses them, and it’s easy to reach your friends by texting, sending voice messages, or initiating a video call. Why would communicating with your work colleagues look any different?

Get tips from experts in project management, neuroscience, and more on how to help your team maximize productivity and get the most out of their time.

Companies with the best outcomes for adopting new technology have a common strategy: Never stop being human.

Harvard researcher Heidi K. Gardner reveals how organizations can improve collaboration and perform better as a business.

Companies are increasingly prioritizing customer experience (CX). It makes sense, as customer experience directly impacts a company’s bottom line. What is it and how can you improve yours? Let’s find out.

Not all meetings are fruitful. According to Workfront, unproductive meetings consume 8% of an employee’s time — disrupting their workflow. This issue arose when businesses were still holding traditional pen-and-paper meetings. To cut off all the hassle, using the right board meeting software can make the switch to paperless meetings easier. Continue reading to learn more about why such a tool is worth the investment.

Patients have become knowledgeable and empowered healthcare consumers in a world where useful information is readily available. No longer restricted to merely receiving medical care, patients are demanding convenient customer experiences from their healthcare provider, such as streamlined communication channels, instant access to reports, and scheduling visits. At present, patients are even willing to switch clinics if they are dissatisfied with the services they get.

Organizations globally have been keeping a close eye on the economy — and some conflicting economic signals. The Federal Reserve and other central banks around the world continue to raise interest rates even though inflation has begun to ease. Major brands are also trimming staff even though demand for talent continues to boost wages. During periods of economic uncertainty, smart enterprises look for ways to optimize productivity and return on investment (ROI).

The Designer in Courier’s web UI is an intuitive tool for creating, modifying, and testing notification templates. It allows you to integrate notification design seamlessly into your overall workflow — regardless of your level of technical expertise. Today, we’re proud to present two new features in the Courier Designer.