Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

12 need-to-know statistics to harness AI in operations

Operations leaders are at the forefront of driving innovation and fostering long-term growth. With the ever-changing business environment and current emerging technologies, it's crucial that they also stay ahead of AI in the workplace. The Work Innovation Lab, a think tank by Asana, conducted research and found that operations leaders are AI realists—they see the technology’s vast potential and acknowledge its complexities.

5 ways to use visual content on your intranet to supercharge engagement + visual content examples

For digital content to reach and resonate with audiences, it needs to be clear, compelling — and visual. Visual content is key to attracting more attention, better communicating ideas, and increasing audience interest.

CEO vs Owner: Who is Higher? + Key Differences

Large corporations and small family-run businesses may seem worlds apart. However, they do share a common thread: their destinies hinge on the person atop the hierarchy. Depending on the business’ size and structure, this individual can either be the Chief Executive Officer (CEO) or the owner of a company. A common misconception is that these two hats are similar and interchangeable.

8 top live chat apps for your website in 2024

The evolution of website chat apps is pivotal for enterprises, particularly for customer-facing teams focused on efficient customer engagement. With millions of websites employing online chat technology, the importance of it is undeniable . Website chat turns out to be a good investment for businesses. Those adopting live chat have seen a 10% increase in average order value. This is not just a boost in sales; it represents enhanced customer interactions and streamlined communication processes .

Revolutionizing Salesforce Diagramming and Data Modeling: Enhance visualization and teamwork with Miro

In a world where information is highly valued and data is considered valuable, it is essential for companies to have effective tools for data modeling and diagramming. This is especially true for those who want to utilize the potential of their data. The realm of Customer Relationship Management (CRM) has been greatly influenced by this surge in data with Salesforce leading the way.