Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Slack School | Tracking Your Team's Success

Ever wonder if your team is actually making the most of Slack, or if that shiny new app you set up is getting any love? Instead of guessing, let’s look at the numbers. In this episode, we’ll show you how to easily check what’s working, see how your team is connecting, and measure the magic of tools like canvases, lists, and native AI. By the time you're done, you'll know exactly how to keep your team moving forward. Class dismissed!

How I cut design reviews from two weeks to one meeting with rapid prototyping

Mia Pendergast is a product manager at The Home Depot. During the Miro AI Build Sprint, she built a three-step Flow that turns sticky-note feedback into a clickable prototype, and two-week design reviews into a single meeting. Here’s how she built it, and a template you can try. As a PM at The Home Depot, I know that design reviews can drag on for weeks.

7 Best Retail Communication Apps for Multi-Location Teams in 2026

In the retail industry, great customer experiences rarely happen by accident. Behind every well-stocked shelf, successful promotion, and smooth customer interaction is a team working in sync. Customers may never see your internal operations, but they quickly notice when something goes wrong.

19 Digital Communication Tools Every Business Should Know

Each business has its rhythm. Every business or team is different and operates in its way, with its own culture and traditions. Therefore, it is no wonder that the ideal digital communication solution will be individualised for each person. Certain groups are still old-fashioned and prefer to use email to avoid mess and organising things. Other businesses rely on stable voice solutions in order to remain in touch with clients and partners around the globe.

From alert noise to action: How 24 Hour Fitness transformed IT operations with Jira Service Management and Rovo Ops

How a modernized IT Ops team cut alert noise, slashed ITSM costs by 37%, and built a fully connected Ops platform that traces change and reclaims on-call sanity. The learnings in this blog post are based on the session, “From alert noise to action: How 24 Hour Fitness modernized IT Ops with Jira Service Management”, presented at Atlassian’s Team ’26 conference. You can check out this session and others on demand.

How We Cut up to 80% of Engineering "Chores" Using AI Agents in Jira

Our Jira engineering team was spending more time than we’d like focused on KTLO (keeping the lights on) tasks – the small, but important maintenance tasks nobody wants to spend time on. This includes work like cleaning up old feature flags, chasing flaky tests, fixing identified vulnerabilities, addressing accessibility issues, and chipping away at a long tail of bugs.

Stop counting who uses AI. Start finding who's transforming with it.

Over the last two years, every people leader I know has been chasing the same number: what percent of our employees are using AI? It’s the wrong metric. At Atlassian, we learned this through firsthand experience. We’ve gone through three evolutions of how we measure employee AI adoption, and each time we changed the metrics we learned something telling about what the old numbers were hiding. Those shifts have changed how we hire, develop, and bet on talent.