Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

2025's Top Skype for Business Alternatives

Over the past few years, Microsoft has been phasing out Skype for Business, causing companies to look for alternatives. Fortunately, there are many options available on the market that offer better call quality, security, and privacy compared to Skype for Business. Some of these alternate enterprise collaboration platforms also allow for greater hosting flexibility.

How AI Personalization & Automation Are Transforming Insurance

By Yohan Lobo, Industry Solutions Manager, Insurance and Wealth Management at M-Files Discover how AI is revolutionizing the insurance industry with groundbreaking advancements in efficiency, customer satisfaction, and operational effectiveness! Yohan Lobo, Senior Manager, Industry Solutions, M-Files.

8 best practices for managing off-channel communications

‍ Communication in the workplace has evolved beyond emails and enterprise chat platforms. Employees now use personal messaging apps, encrypted services, and even social media for work-related discussions. Plus, a 2023 HP Wolf Security Report found that 67% of remote and hybrid workers often use personal devices for work. While this change boosts productivity, it also introduces security risks, regulatory challenges, and potential data breaches.

Wire Cells - Secure by Design

Throughout this series of blog posts, we’ve been focusing on how Wire Cells will change the secure workspace market with its ease of use and powerful real-time collaboration capabilities. By now, you know that integrating Cells’ real-time document sharing and collaboration with Wire’s full-featured communication is going to reset the bar for what users and organizations expect from a secure workspace platform.

Advanced intranet search: how enterprise solutions enhance efficiency and productivity

Traditional intranets often turn into information graveyards filled with irrelevant content and outdated resources. While intranet search should help employees wade through these digital piles, ineffective technology further contributes to bottlenecks, misinformation and frustration — negatively impacting business outcomes.

Team roles: 9 types to create a balanced team

Dr. Meredith Belbin developed the team role theory based on common behavioral attributes. The Belbin model divides the roles into action-oriented, thought-oriented, and people-oriented categories to balance teams and increase productivity. Working in a team takes organization and collaboration. For teams to be most productive, everyone should have a specific role that aligns with their strengths. Dr. Meredith Belbin developed the team role theory based on behavioral attributes.