Teams | Collaboration | Customer Service | Project Management

December 2023

CLOUD Act: what is it, and how does it affect cybersecurity?

The conflict between privacy rights and state access to information has become a focal point of legal and ethical arguments in an era when data is important. The Clarifying Lawful Overseas Use of Data, or CLOUD Act, a law with far-reaching repercussions for persons and organizations, is a crucial factor in this ongoing debate. This law changes the game for how data is handled across borders, impacting our privacy and cybersecurity.

Crafting seamless onboarding experience | The Productivity League Ep - 04 | We360.ai

LinkedIn Audio Talk on "Seamless Customer Onboarding Experience" featured Mayank Dhiman, Customer Success Expert, and Kunal Sinha, Head of Marketing at We360ai. Key Takeaways: The talk highlighted the critical role of Customer Success in ensuring a seamless onboarding process.

Top 10 SaaS Products & Services To Consider For 2024

Welcome to the world of technology, where a transformative concept called Software as a Service (SaaS) is taking over. Imagine getting access to software without the hassle of downloading or installing it on your devices. As we step into 2024, SaaS is not slowing down. Instead, it’s growing and changing how different industries work. This blog is your guide to understanding what SaaS is all about.

8 key features to look for in a work management platform

The way we work isn’t working. Work is scattered, tools aren’t syncing, and teams are suffering from app overload and technology fatigue. But there’s a smarter way. With an enterprise work management platform, you can connect all organizational elements–from the smallest daily tasks to the most complex company goals—for a more integrated, seamless way of working. The challenge comes in choosing the right platform. That’s where this guide comes in.

The year in review: What we worked on in 2023

In 2023 many things happened at Wire: We added much expertise to our management team, delivered federated and highly secure messaging to our customers and completely rebuilt our Android app for better performance and security. Let’s take a closer look! In April we were happy to welcome Juan Perea Rodriguez as our new General Manager and Chief Commercial Officer.

9 essential quoting software solutions for winning more clients

Pop quiz! Which is better? Being the first agency to reach a potential client with a quote, or the last one to get back with them? In most situations, the answer’s so obvious we can hardly call this a quiz: Being the first to make a first impression is almost always best. But in the agency world, getting a custom quote together isn’t exactly simple. It takes time and careful planning, and in some cases, the quote itself is a fully designed proposal — more like a first deliverable.

A new Zulip plan for self-hosting without commercial support

On Friday last week, we announced Zulip 8.0 and some big pricing changes for Zulip’s self-hosted customers. In response to feedback from our user community, today we are adding a new Basic plan for self-hosted Zulip installations. The Basic plan is priced at $3.50/user/month, and includes unlimited access to mobile push notifications. It does not include commercial support, which still requires purchasing a Business or Enterprise plan.

8 Best HR Software in Singapore in 2024

Let's start with a jokes "Why are HR managers not moviegoers? because they're tired of drama at work and don't want to witness any more of it!" Speaking of drama, it's important to steer clear of the needless sorts in the fast-paced business environment of today. In Singapore, this challenge is amplified. The city-state's dynamic business landscape is governed by a complex web of compliance and regulations, making the role of HR even more critical.

10 ways to increase workplace productivity

Productivity in the workplace is defined as the efficiency with which a task is accomplished in a company. The overall amount of time required to perform a specific task limits productivity in the workplace. Hence, firms must discover ways to leverage trending technology to motivate people and Increase workplace productivity. Efficiency and productivity are critical to the organization’s success. Employee efficiency contributes to enhancing workplace productivity and profitability.

The Top 5 IT Service Management Trends for 2024

The year is coming to an end and it’s a good time to take a minute, reflect on what occurred during the last months, and have a look at what the future might bring to make sure we are prepared. Particularly in an innovative and fast-paced environment like IT, taking this time can be a real game-changer for ITSM professionals to ensure they are on track with new trends and industry upcomings.