Teams | Collaboration | Customer Service | Project Management

July 2023

Top 10 software to see if remote employees are working

When you oversee globally distributed teams, you need a real-time view into when your remote employees are working and which projects they’re tackling. Basic tools like communication apps and project management software don’t offer the visibility you need to understand employee performance or to refine resource allocation. Instead, you need dedicated remote employee software with complete insight into team activity, performance metrics, and employee experience. At Time Doctor, we get it.

Tips to Set Smart Goals in Your Bisiness Plan

Goal setting is an essential part of any business plan. Without specific goals to aim for, it can be not easy to know what you are working towards and how to get there. However, setting goals is only the first step – you also need to make sure that your goals are feasible, and not worthy of Alice in Wonderland. And, this is where SMART goal setting comes in! In this blog post, we will discuss the SMART goal-setting method and how you can use it to achieve your business objectives.

Tips to Accessing Your Meeting History in Microsoft Teams

Accessing your Microsoft Teams meeting history is a reliable method for assessing everything from the efficacy of your meetings to identifying future actionable steps. Although Microsoft Teams provides a range of basic functions to track past meetings, chat conversations, shared files, and similar items, it offers a relatively limited suite of tools.

Project financial management: Tips and tricks to increase agency profitability

According to SBO Financial and the rule of thirds, marketing agencies should be hitting around 30% net profit. But, as any agency owner will tell you, hitting this benchmark is harder than you might think. It involves forecasting, keeping a lid on project costs, managing billable hours, translating financial data, and countless other things. Proactive project financial management sets agencies on the right track to protect their bottom lines.

Basecamp: Create a Project Management Calendar: Key Steps

The key to project management is time. When will X start? When will Y end? When is Z available? Project managers have to juggle many different tasks, resources, deliverables, and stakeholders. And like juggling, the trick is in the timing. That’s why all good project managers rely heavily on project management calendars. Project management calendars are more than just a collection of dates. They’re a roadmap. A glimpse into the future. A way to keep your entire project team on task.

11 best work chat apps for businesses in 2023

Work chat apps are much more than just communication tools. They are remarkable apps that have helped businesses connect team members spread across countries, departments, and even continents. Studies suggest that teams that communicate effectively are 25% more productive. Using work chat helps manage the remote workforce effectively and streamlines the entire business communication. Read the blog to explore the best work chat apps in 2023 and choose one that aligns with your business requirements.

6 Best Construction Payroll Software in 2023

In this article, we’ll look at how teams in the construction industry can use payroll software to: The first software we’ll cover is Buddy Punch, our construction payroll software. Buddy Punch tracks your crew’s time worked, including paid time off (PTO) and other earnings you need to run through payroll — such as bonuses and reimbursements.

Privacy Meets Productivity: Dive into AutoTrack, the Automatic Time Tracking Solution by TrackingTime

We understand that keeping track of time can be a challenging daily endeavor. At TrackingTime, we’ve got your back with AutoTrack, an innovative feature within our desktop app designed to improve the way you track and manage your time. Get ready to experience a solution that will boost your efficiency and hold you accountable like never before. Using AutoTrack you’ll say goodbye to manual time tracking and embrace effortless time management.

15 Inbound Call Center Metrics to Measure Performance

This comprehensive guide explores 15 vital inbound call center metrics that can be leveraged to enhance performance, productivity, and customer satisfaction. From Average Wait Time (AWT) to Agent Attrition Rate, each metric is explained in detail with practical suggestions on how to use them to improve call center operations. Plus, find out how Insightful's employee screen monitoring software can revolutionize your call center performance.