What's New? OneDesk Release December 2022
OneDesk’s latest release is here! The December new features and enhancements.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
Benefits & Features of Screenshot Monitoring Software
Are you handling an organization? Do you know what your employees are doing on their systems throughout the day? Do you want to have a track of their per-day activities? If yes, then you should go for the employee screenshot monitoring software. The employee screenshot monitoring software enables administrators to take screenshots of staff’s PC secretly or by letting them know. These types of software are essential tools for every firm, as you can infer from their name.
What Is Professional Services Automation?
Professional services automation can play a pivotal role in the delivery of services. It is a technology platform that enables organizations to streamline and automate all areas of their professional services operations, including project management, customer support, billing and invoicing, resource management, and reporting.
What Does the Future of Service Look Like?
Look through think pieces and conversations over the course of the last two years and you’ll find a lot of talk about the acceleration of digital transformation. Now that the dust has settled, we can safely say that many of the grand predictions about the future of work have taken place.
Live TSU Webinar: How to effectively direct your tickets
See how you can overhaul your ticket routing capabilities and drive efficiency in your Support team.
Introduction to the M-Files Desktop User Interface | The Smarter Way To Work
Welcome to M-Files. This video introduces you to the M-Files desktop tool. You can think of this as your initial tour to M-Files.
Saving Information in M-Files | The Smarter Way To Work
This video is all about how you can save to M-Files. Whenever you save a document to M-Files, you use metadata to tell the system what the document is and what it relates to. When using M-Files, you no longer save documents in a single folder. Rather, you save your documents to the M-Files drive (which can be found on your computer like any other drive). You do not need to specify any other location than the document vault, as M-Files locates the document in the correct views on the basis of the metadata you define in the metadata card.
Modifying Information In M-Files | The Smarter Way To Work
This video explains how documents are edited in M-Files via first checking them out for editing and then, when you are done with your changes, checking them back in to the vault. It also explains the version history functionality of M-Files.
Quick Search Functionality | The Smarter Way To Work
This video explains how you can find your documents easily using Quick Search. Quick Search looks for objects that contain the search word in the file contents or metadata.