Teams | Collaboration | Customer Service | Project Management

Inefficient product workflows slow down delivery, create confusion, and waste resources. In this video, we walk through four Miro templates that help product managers identify bottlenecks with Value Stream Mapping, structure development phases from discovery to deployment, streamline feature prioritization with Epic and Feature Roadmap Planning, and measure workflow improvements over time. Less friction. Faster delivery. More predictable outcomes.

Introducing Asana Service Management, the AI-native enterprise service management solution. One intake point for every department. No matter what an employee needs, they have a single place to ask, and every request routes to the right team automatically. AI handles the routine stuff on the spot. Forgot your password? Reset in seconds. Benefits question? Answered. Your team gets time back for the work that actually needs a human.

Getting stuck on an app issue shouldn’t stop a custom app from going live. In customer feedback, troubleshooting issues during live testing has emerged as the biggest barrier to finishing and publishing an app. That’s why we built the Test Mode Assistant in Zendesk App Builder. Test Mode Assistant is an AI assistant built directly into Test Mode. As builders test their apps with live data, it helps them move forward by.

What exactly is on-premise software, and how is it different from cloud or SaaS? On-premise software is installed, hosted, and managed on a company’s own servers and infrastructure. This gives organizations control over their environment, including software management, security, updates, and maintenance. In this short video, learn: What on-premise software means How on-premise infrastructure works Who manages security and updates On-premise vs cloud/SaaS Why infrastructure control matters for businesses.

Your business isn’t generic — and your AI agents shouldn’t be either. In this demo, Mike Keohane (Senior Director, Product Management) breaks down how Zendesk Specialized AI Agents — like the Refund Agent — come ready out of the box to deliver real, fast results for your customers. Instead of handoffs or starting over, Zendesk Specialized AI Agents instantly understand customer requests and seamlessly handle multi-system workflows in real time.

Nifty makes it easy to manage all of your different jobs at scale with transparency and organization.