Teams | Collaboration | Customer Service | Project Management

Artificial intelligence (AI) presents itself as a promising position in a world where technological breakthroughs are transforming every part of our lives. However, it’s important to take a moment to reflect on the main goal of these advancements in the midst of the excitement surrounding higher productivity. Should AI not only increase our output but also improve our quality of life?

One of the most important factors that will decide your success in the always-changing field of design is having an effective team structure. The structure of your design team can have a big impact on how creatively and productively you produce solutions, whether you are creating digital experiences, designing products, or creating brand identities.

Information overload is real. Employees are bombarded with emails, texts, instant messages, notifications and more — causing stress, hindering productivity, and increasing the likelihood of important messages getting lost in the clutter. So, how do you cut through the noise as an internal communicator? Personalization and targeting.

The idea of customer centricity sounds simple enough in theory: Just treat customers well, right? But building a customer-centric culture is about more than just good customer service. In fact, customer centricity is an organizational mindset that shapes everything from product design to entire business functions — even the ones that aren’t necessarily customer-facing. It speaks to an organization’s ability to put the customer at the forefront of all business decisions.

Did you know that around 45% of working Americans have a side hustle (a secondary job) that they work alongside their current job? With costs rising and many feeling underpaid, it’s become widespread for people to pursue dual employment. This practice of working two jobs concurrently is called “moonlighting.” While moonlighting can be a way for employees to earn extra income, it does pose potential risks for employers.