Teams | Collaboration | Customer Service | Project Management

Brainstorms are a great way to tap into the collective brilliance of your team and explore their best ideas. But, making that happen requires that you plan for a focused, organized, and inclusive conversation. If you don’t? You’ll miss out on some of the best contributions and nuggets of wisdom. Not sure how to make sure your brainstorms are fruitful rather than frustrating?

The pandemic has forever altered ways of working for many, and organizations continue to adapt to this new normal. For product leaders, this means continuing to develop innovations at lightning speed while also navigating the needs of hybrid teams. Better yet, leaders need a clear understanding of the current hybrid landscape — including the top weaknesses and gaps in existing processes, and best ways to turn talk into action. The good news? Miro is here to help.

Healthcare workers were deeply impacted by the global pandemic. While other businesses shuttered their doors, hospitals and insurance providers pushed their limits to care for patients. Kind words and personal attention go far with patients, especially when they’re already stressed. People turn to healthcare professionals when they’re worried and sick, so great customer service is absolutely critical. But what does that mean in practice?

It was all fun and excitement when you first created your business, but at some point, things got a bit sidetracked, and now problems are piling up! Whether it’s a drop in sales, an issue with product quality, or something else entirely, business challenges are inevitable. All businesses have their own unique set of challenges that they must face. It’s how you identify and address those problems that determine your company’s success.

Every product or service is designed to address specific customer pain points or challenges. Yet, why is it that only a few are an instant hit among the masses, and the rest pass by unnoticed? Whether you are a small business or a large enterprise, you can excel only when you identify and solve for the right customer needs. Read this guide and find answers to.

Have you ever found out that some of your employees are being unethical in your organization? If yes, then what can be the reason behind the same? Nowadays, unethical behaviors of employees have become a reason of concern. As it can cause a lot of misconceptions and losses in the workplace.

One of the most challenging management tasks for new and seasoned leaders is understanding how to appropriately delegate. Those struggling with delegation frequently appear as micromanagers, making their staff feel watched and distrusted. Most employees dislike being micromanaged. Thus it is in your best interest as a leader to stop this behavior before it has negative consequences such as low morale, lack of motivation, and staff turnover.

As part of Atlassian’s CMO Chat series, outside-in learning sessions with top industry leaders, Atlassian CMO Robert Chatwani sat for an informal chat with Dara Treseder, incoming CMO of Autodesk. Read on for Dara’s insights on leadership and impact.

Since 2020, the outsourcing sector in the Philippines has witnessed a massive shake-up, and recent regulatory changes mean the industry will never be the same. We explore the winners and losers of a recent decision by the Philippines Government to allow outsourcing firms to keep tax perks while enabling 100% of staff to work-from-home (WFH).