Teams | Collaboration | Customer Service | Project Management

Building securely in an open world: our take on supply chain responsibility

Open source software powers nearly everything we build today. According to the 2024 State of the Software Supply Chain report, open source adoption continues to accelerate. This scale lets teams move fast, share knowledge, and build on proven foundations instead of starting from scratch. But it also expands the attack surface. The same openness that accelerates innovation can also invite risk.

European Messaging Apps: What to Know & When to Use Them

The way Europe works and communicates is changing. Hybrid and fully remote work models are now a reality for many EU enterprises and this shift has resulted in a significantly expanded attack surface for threat actors. At the same time, regulations like the NIS2, DORA, and the EU Data Act mandate clear audit trails, sovereign data processing, and rapid breach reporting.

Why It's Risky to Rely on U.S. Cloud & Collaboration Providers

European enterprises have built much of their digital infrastructure on U.S. platforms such as Microsoft 365 or AWS. These tools power everyday collaboration and productivity, but they also expose organizations to legal, operational, and reputational risks that are often underestimated. As Europe tightens its regulatory frameworks around digital sovereignty, GDPR, NIS2, and DORA, this dependency on foreign infrastructure is no longer just a compliance issue.

Insider Threat Detection Tools: How They Work and Why You Need Them

As digital transformation accelerates, organizations have become more connected than ever. But with that connectivity comes a risk many still overlook — insider threats. Unlike outside attackers, insiders already have access to critical systems and data, making them uniquely dangerous. The line between internal and external threats is fading. Remote work, cloud collaboration, and AI tools have widened the attack surface, exposing gaps traditional defenses can’t cover.

7 CI/CD Security Best Practices for Agile Teams

Continuous integration and continuous deployment, commonly abbreviated as CI/CD, are quickly becoming standard practices in many software development organizations, as underscored by the tech giant Amazon. A recent State of DevOps Report states that Amazon firmly adopts CI/CD, with a median of 23,000 deploys per day. It translates to a deployment every three seconds!

Workplace Privacy Laws 2025: Stay Compliant and Build Trust

Summary: As jobs are getting digital and automated, privacy at work is becoming harder to define. More and more employees are feeling the pressure of being monitored. That is reflected in 71% of employees who think employee monitoring is unethical. On the other hand, employers want to protect productivity and company data. For that, 73% of companies use employee monitoring software. That’s why privacy laws matter. They help set fair rules, offer protection, and encourage transparency.

How the UK Can Secure Its Digital Future | Wire at Labour Party Conference 2025

At the 2025 Labour Party Conference in Liverpool, Wire hosted a high-level panel discussion on how the UK can strengthen its digital sovereignty and resilience in an increasingly complex geopolitical landscape. Chaired by Jon Craig, Chief Political Correspondent at Sky News, the panel featured: Together, they explored how the UK can balance global collaboration with national control—aligning regulation, procurement, and innovation to build a truly sovereign digital ecosystem.

Unlocking Zendesk: Automatic GDPR safety nets

Some tickets, like GDPR data deletion requests, need extra care. In this episode of Unlocking Zendesk, Jude Kriwald shows how to use a trigger that adds an automatic internal note — giving agents clear instructions inside Zendesk so nothing important gets missed. This simple workflow keeps everyone aligned and reduces errors without ever leaving the workspace. Automatically add internal notes with key steps or reminders Use tags to ensure the trigger only runs once Keep agents consistent when handling sensitive requests Build better reporting in Explore using these tags.