Teams | Collaboration | Customer Service | Project Management

Find duplicate Jira work items with Rovo AI | Demo Den | Atlassian

In this Demo Den episode, Rexana walks through a new Rovo AI feature that helps you quickly connect related work. Bring duplicate work together, centralize context, and get a complete picture of what your team is working on. What Rexana covers: How to find similar work as you create or edit a Jira work item How to review and connect potential duplicates in a few clicks.

Top 6 Best Chat Apps for Customer Support Teams in 2026

By the year 2026, the primary means by which customers receive support will be through chat applications; the demand for fast, reliable, and secure chat applications from customers continues to rise. There are many chat applications available, but only a handful work extremely well for customer support operations. Below are the six best chat applications for customer support teams that are currently in use.

How 2026 Will Redefine Financial Services Compliance

2025 did not deliver one defining compliance moment. Instead, it left behind a series of small signals that, taken together, point to a much larger shift underway in financial services compliance. This article breaks down the most important lessons from 2025 and connects them to the strategic decisions compliance leaders will likely face in 2026, offering a perspective on where attention, investment, and governance will matter most.

How do companies track remote workers without breaking trust?

Companies track remote workers or hybrid teams without compromising trust by focusing on visibility into work patterns, not surveillance of people. The goal is to understand how work flows, where teams need support, and when risks like burnout or bottlenecks appear, without watching every action.

How Remote Employees Get Away With Not Working

14% of all employed US adults now work remotely full-time. While this flexibility offers numerous benefits, it also presents a unique challenge: ensuring remote employees are productive and engaged. If you suspect some remote workers aren’t working, your business’s productivity might suffer. Not only does it impact productivity, but it can also strain team dynamics and morale.

The Ethics of Employee Monitoring for Employers

With an increasingly distributed workforce, many businesses today monitor employees—both remote and in-office. Employee monitoring offers many advantages for companies and employees, fostering a productive and transparent work environment. While workplace tracking naturally prompts discussion, it can lead to improved efficiency, fairer performance evaluations, and enhanced work-life balance when implemented thoughtfully.

How To Create a Pros and Cons List in Miro

Making tough decisions as a team requires clear structure and input from everyone. This tutorial shows you how to create pros and cons lists in Miro that help teams evaluate options and move forward with confidence. Use Miro's Pros and Cons template to structure decisions with sticky notes, color-code arguments to spot patterns quickly, and use dot voting to prioritize what matters most.