Teams | Collaboration | Customer Service | Project Management

Harvest vs RescueTime: A 2023 comparison

Are you searching for a detailed Harvest vs RescueTime comparison? Tracking work hours is essential when it comes to optimizing productivity. Employee monitoring and time tracking software like Harvest and RescueTime helps you do that. Additionally, Harvest can help you with tasks like invoicing and timesheet management. On the other hand, RescueTime can help you spot unproductive activities and block out distractions. So which time tracking software is best for you?

7 essential tips for successful resource scheduling

Struggling with your agency's resource management? With so many resources to juggle for any given project (from assigning tasks to staying on budget and on deadline), it's no surprise. Enter resource management software: a valuable tool that can help you make the most of your available resources for each project. However, despite the benefits offered by resource scheduling tools, only 23% of businesses surveyed in 2020 report using them — which seems like a pretty major gaffe!

What's New in Asana | April 2023

Welcome to the April edition of What’s New in Asana. First, apply multiple filters and sorts to help you quickly search for information within your project. Next, we’ve added more smart rules and widgets for integrations with Bynder, Notion, Confluence, and DocuSign so you can keep track of work across your tech stack. Finally, monitor key metrics at a glance in your portfolios. With custom field rollups, see the sum of custom fields across all projects, like budget, costs, and time. And like project Dashboards, create charts to get insights about the work within your portfolio.

How to Calculate Ticket Volume?

Suddenly you have a spike in Ticket Volume, but you didn’t see it coming? Don't panic! The first step to effectively manage any help desk is to measure this service desk metric. Organizations want to provide the best possible support to their customers. Several metrics can help them analyze trends, forecast future demand, and optimize support team resources to provide better service. Understanding metrics leads to data-driven decisions.

Top Consultancy Trends That Will Shape the Industry in 2023

The consultancy industry has been going through significant changes over the past few years, and these changes are expected to continue into 2023. In this blog, we will explore the key consultancy trends shaping the industry in 2023 and how Scoro can help consulting firms stay ahead of the game.

Reset Password Notifications with Python and Auth0

Learn how to create secure password reset notifications using Python and Auth0. Attendees will gain hands-on experience integrating Auth0 into their Python applications and implementing password reset flows. Throughout the workshop, participants will learn how to use Auth0's APIs and features to handle user authentication and authorization, and will have the chance to test and deploy their code.