At the 2025 Labour Party Conference in Liverpool, Wire hosted a high-level panel discussion on how the UK can strengthen its digital sovereignty and resilience in an increasingly complex geopolitical landscape. Chaired by Jon Craig, Chief Political Correspondent at Sky News, the panel featured: Together, they explored how the UK can balance global collaboration with national control—aligning regulation, procurement, and innovation to build a truly sovereign digital ecosystem.

Some tickets, like GDPR data deletion requests, need extra care. In this episode of Unlocking Zendesk, Jude Kriwald shows how to use a trigger that adds an automatic internal note — giving agents clear instructions inside Zendesk so nothing important gets missed. This simple workflow keeps everyone aligned and reduces errors without ever leaving the workspace. Automatically add internal notes with key steps or reminders Use tags to ensure the trigger only runs once Keep agents consistent when handling sensitive requests Build better reporting in Explore using these tags.