Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Project Management, Methodologies, Productivity and Tools.

The three marketing roles we're powering with AI Teammates

Businesses everywhere are betting on a new wave of autonomous AI agents: technologies built to take on decisions and tasks once reserved for people. The promise is sweeping: agents will be able to run work in the background and carry out tasks directly, transforming how organizations operate. According to The Work Innovation Lab, 76% of workers expect to hand off nearly half their tasks to these agents within three years.

How this content team's AI workflow delivers content as fast as the forecast

When your mission is to help people make informed decisions in the face of ever-changing weather, stories can’t afford to get stuck in the production process. That's the challenge facing The Weather Company, a leading weather forecasting company trusted to deliver accurate, real-time weather insights by the hundreds of millions of people using The Weather Channel app and weather.com.

Software usage tracking: Turn visibility into performance

Do you really know how effective your software usage tracking is? As a leader, you invest in tools to make work easier. Yet over time, it becomes harder to see which ones are actually helping. Licenses renew automatically, pricing changes quietly, dashboards multiply, and your team spends more time managing settings than doing meaningful work.

OneDesk - 5 Minute Tour

Get a quick introduction to the OneDesk workspace. OneDesk offers products for Help Desk, Project Management and Professional Services software all in a single connected application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.