Teams | Collaboration | Customer Service | Project Management

How to Choose the Right SMS Gateway for Your Business

Business communication has evolved significantly over the past decade, and SMS remains one of the most reliable channels for reaching customers, employees, and partners. With open rates consistently above 90%, text messaging outperforms email in immediacy and visibility. But to harness that power, your business first needs the right infrastructure — an SMS gateway that fits your workflow, budget, and compliance requirements. Choosing an SMS gateway is not a one-size-fits-all decision.

Spaces has landed on Element X!

First previewed during the Matrix Conference and detailed in the Glimpse into the Future blog post, the vision for a faster, more intuitive way to organise conversations is now a reality as Spaces are now officially available on Element X! This update brings a sophisticated digital architecture to the experience, replacing long room lists with structured, context-driven communication.

Courier Journeys: Build Messaging flows using Product Signals and AI

See how Courier Journeys turns product events and user data into automated customer journeys for onboarding, activation, retention, and re-engagement. Build multi-step flows, add branching logic, personalize messages, and deliver across email, SMS, push, chat, and in-app from one workflow.

Why Most Businesses Make Internal Theft Easy (And How to Stop It)

No employer wants to think that one of their employees would intentionally do the business harm, but studies show it’s more common than you might expect. Indeed, it’s so common that the primary threat to businesses isn’t strangers, but those in their employment, with research suggesting that internal theft occurs around 5 - 7 times more than external crime. That information isn’t designed to scare you.

How Digital Tools Are Transforming Personal Finance Decisions in 2026

Personal finance has entered a new phase. What was once defined by spreadsheets, occasional bank visits, and fragmented information is now shaped by interconnected digital ecosystems that provide real-time insights and actionable guidance. In 2026, managing money is no longer a reactive task. It has become an ongoing, data-driven process supported by tools designed to simplify complexity and empower individuals to make better decisions. This transformation is not only technological but behavioral.

Slack | What Is a Work OS? (Explained in 60 Seconds)

Switching between 10 different apps just to get one task done? A work OS can turn your chaotic workflow into a central hub. It’s an open, flexible platform that centralizes your people, projects, data, and knowledge in one place. The Problem: App Fatigue Most teams lose hours every week jumping between spreadsheets, chat apps, and project tools. Information gets buried, and productivity stalls.

Employee Benefits Trends 2026: What Actually Keeps People From Leaving

Imagine two people. Both talented. Both were hired in the same month by competing companies in the same city, doing almost identical work for almost identical salaries. The first one sits at a desk surrounded by a fully stocked snack bar, a company-branded coffee machine, and a neon sign above the break room that reads “Work Hard, Play Harder.” Branded swag arrives on her birthday. There’s a rooftop terrace. On Fridays, the office DJ plays until 4 PM.

Slack Feature Drop: Your Productivity is Springing Forward

March means springing forward — and this year, your productivity gets to come along. Work is never just about getting things done. It’s about having the right context at the right moment, and having the right knowledge and the right tools to do what you need to do — all without without losing time switching between apps, hunting through inboxes, or starting from scratch. This March, we delivered updates that give that time back.

Meedio partners with Element to deliver sovereign communications across Europe

Meedio will use Element Server Suite Pro (ESS Pro) as the server-side solution for its new communications platform. Launching in Q2, the Meedio solution will include its own front-end client including a Matrix-based video conferencing solution. Meedio will be available both on-premise and as a hosted service.