Teams | Collaboration | Customer Service | Project Management

Delivering Matrix federation as a built-in standard

Federation lets different organizations communicate directly, server to server, without routing data through a vendor's cloud. For customers in defense, government, and critical infrastructure, it is what makes cross-organization collaboration possible without leaving the sovereign or restricted environments they have already accredited.

The Shift to Multiplayer Work: Say Hello to Slackbot's MCP Client

Think about the five apps you can’t do your job without. Now count how many of them talk to each other. If you’re in sales, your deals live in one tool, your contracts in another, your decks in a third. If you’re an engineer, your tickets, your incidents and your code reviews are three different tabs. Every one of those apps got an AI assistant this year. None of them got any closer together.

Government communication platforms: what agencies need to know in 2026

‍ Government communication shapes how agencies coordinate internally, how departments collaborate across boundaries, and how public institutions engage with the citizens they serve. When it fails — through insecure tools, fragmented systems, or non-compliant platforms — the consequences range from operational breakdown to regulatory liability. This article covers the most widely used government communication platforms across messaging, video conferencing, and citizen engagement.

Best Employee Communication App for Teams and Businesses in 2026

The best employee communication app in 2026 is the one that reaches every member of your workforce — desk-based and frontline alike — through a single secure platform that works on any device. Poor internal communication costs businesses time, money, and people. When updates get buried in email, decisions happen in personal WhatsApp groups, and frontline workers are the last to know about anything important — productivity suffers and trust erodes. This guide covers.

slack school ep25 your work os with cursor v02 1080p

Slack is great at connecting you with your teammates, but that’s not all it connects you to. In this episode, we’ll show you how to use Slack as a true operating system for work. You'll learn how to bring everyday tools like GitHub and AI agents like Cursor straight into your channels so they can track down bugs and open pull requests right from Slack. Sound good? Good. Class dismissed!

12 Best Team Collaboration Apps in 2026

Even highly talented teams can struggle to collaborate effectively. In many companies, collaboration is no longer something that happens naturally in the background. It now depends on systems, tools, and structured communication that keep people aligned across different locations, time zones, and work styles. As organizations grow, collaboration becomes harder to maintain informally.

How to Use Discord - A Comprehensive Guide

How to use Discord is one of the most searched questions for anyone stepping into online communities for the first time. Discord is a free communication platform that combines text messaging, voice calls, video chat, and community management in one place — originally built for gamers but now used by students, businesses, content creators, and communities of every kind.

Practical Ways Teams Are Making Employee Training More Effective

Every company trains its employees. Very few do it well. Most training still looks the same as it did ten years ago - long slide decks, marathon sessions nobody asked for, and a shared drive full of documents that no one revisits after week one. People sit through it because they have to, retain maybe a third of it, and move on. But some teams have started rethinking this. Not with massive budgets or fancy platforms - just smarter habits that make training stick. Here's what's actually working.

CompuGroup Medical (CGM) and Element partner to transform healthcare communications

Healthcare has always had its share of chronic conditions, but not all of them are clinical. For years healthcare communications have been trapped in paper-based systems, slow email chains and endless telephone tag. More worrying still, the creeping adoption of consumer-grade chat apps is now putting private patient data directly into Big Tech's hands - whose entire business models depend on harvesting it. Now there’s a prescription for change.

Rocket.Chat Labs #2: Delivering federation as a built-in standard, not a custom stack

Federation lets different organizations communicate directly, server to server, without routing data through a vendor's cloud. For customers in defense, government, and critical infrastructure, it is what makes cross-organization collaboration possible without leaving the sovereign or restricted environments they have already accredited.